Customer reviews from Samsung US
Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
363
4 Stars
83
3 Stars
20
2 Stars
12
1 Star
28
34%of customers recommend this product.
(
20 out of
58)
Customer Reviews for Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Clear beautiful pictures. And the best audio ever
on April 12, 2021
Posted by: Robbi
[This review was collected as part of a promotion.] I stream everything to my TV and it's so quick. And again the color jumps out at you just great
Written by a customer while visiting Samsung US
Customer Rating
4
great tv all around
on April 12, 2021
Posted by: tfbabyy
[This review was collected as part of a promotion.] the tv is amazing. we use it just for our everyday watching tv as a family and couldnt have chosen a better tv to get.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on April 13, 2021
Posted by: CeCe
[This review was collected as part of a promotion.] #######$$##
love it perfect picture an great quality
Written by a customer while visiting Samsung US
Customer Rating
5
I live my Samsung smart TV..
on April 23, 2021
Posted by: Barb
[This review was collected as part of a promotion.] I stream shows, Samsung Plus has it's own channels ,which are good. I own all Samsung Electronics. They're the best
Written by a customer while visiting Samsung US
Customer Rating
5
My tv
on April 24, 2021
Posted by: Taytay
[This review was collected as part of a promotion.] I use my TV for YouTube and movies sometimes I watch the news and talk shows
Written by a customer while visiting Samsung US
Customer Rating
5
Best lift style tv
on April 26, 2021
Posted by: Eluwin0131
[This review was collected as part of a promotion.] So honestly, my tv is 2020 65inches the frame with brown tv edge cover.
This is the best tv to hanging on the wall. There is no gap and minimize cable wire. These feature makes great home interior at all.
This is the best tv to hanging on the wall. There is no gap and minimize cable wire. These feature makes great home interior at all.
Of course super easy to put this tv on the wall, easy to set up, and easy to use!
Great picture quality, also great sound.
When I work at home, tv turns to art gallery. While I have a zoom meeting, everyone talks about this tv as well.
Great picture quality, also great sound.
When I work at home, tv turns to art gallery. While I have a zoom meeting, everyone talks about this tv as well.
Such a great tv as interior, gaming(playsatation5), and other entertaining like watch movie, watch drama and watch youtube!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome CHEAP TV!
on October 15, 2021
Posted by: Xavillin
[This review was collected as part of a promotion.] Gaming wise, I love it. HDR and OLED really makes a difference on how you game. Games like Horizon Zero Dawn looks so lifelike.
Written by a customer while visiting Samsung US
Customer Rating
3
TV looks great, but airplay does not work
on March 25, 2021
Posted by: jaylam
airplay only works when it wants to. i have tried every single solution found on google - did not have this issue with my 10 year old samsung tv. it is maddening. the tv turns on to the last app used also does not work. im sick of turning on my tv to samsung tv showing baywatch!
separately, does anyone know if the one connect box can be hidden inside the drawer of the tv console? im looking to buy new console and prefer not to have box visible
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 6, 2021
jaylam:
We appreciate you sharing the details of your issue with using AirPlay. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure you are running the latest firmware by enabling Auto Update: Settings > Support > Software Update > Auto Update (you will need to be connected to the internet for this to work)
2) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
3) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please know that the Last App Used function may not work with all apps.
As for placing your One Connect Box inside a drawer, the OCB contains the power supply and will get warm so you will need to make sure it’s ventilated enough to avoid overheating and damage. Please also handle the One Connect cable with care so it is not bent or pressured at any point.
For further assistance or service, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
We appreciate you sharing the details of your issue with using AirPlay. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure you are running the latest firmware by enabling Auto Update: Settings > Support > Software Update > Auto Update (you will need to be connected to the internet for this to work)
2) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
3) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please know that the Last App Used function may not work with all apps.
As for placing your One Connect Box inside a drawer, the OCB contains the power supply and will get warm so you will need to make sure it’s ventilated enough to avoid overheating and damage. Please also handle the One Connect cable with care so it is not bent or pressured at any point.
For further assistance or service, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US