Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
4
Great 4k for bright rooms
on September 15, 2021
Posted by: Ev13
[This review was collected as part of a promotion.] This TV is great, as I have it in a bright room, having a QLED instead of an OLED model is amazing as the brightness is superior while having similar contrast and being able to get blacks similar to OLED. Highly recommend for people who are thinking of OLED but have tons of natural sunlight coming inside from the outdoors. I will knock a star off for slight blooming at night (cannot do half stars), but other than that I would say it's the best deal you can find for a TV that you wish to use in a well lit room. Colors and resolution is great, and it is light so mounting it was fairly simple.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 15, 2021
Hi Ev13,
Thank you for purchasing the Samsung QN90A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1708.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung QN90A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1708.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for families
on September 15, 2021
Posted by: Rabbit88
[This review was collected as part of a promotion.] I use my TV for alot of gaming and movies with the family.
I love the smart hub button. Everything I need is just one button away.
I love the smart hub button. Everything I need is just one button away.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Picture
on September 15, 2021
Posted by: BillMississippi
[This review was collected as part of a promotion.] Great television for streaming. Beautiful picture after a few settings. Just totally amazed how deep the blacks are and how realistic picture looks.
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture quality
on September 15, 2021
Posted by: TVGuy
[This review was collected as part of a promotion.] The tv has great picture quality. The qled is awesome for watching sports. Sound quality is decent but is better with a sound bar.
Written by a customer while visiting Samsung US
Customer Rating
5
I am blown away by the picture quality of this T
on September 15, 2021
Posted by: Wesbizra
[This review was collected as part of a promotion.] This TV is among the brightest TVs I have ever seen. Black levels are phenomenal for an lcd, colors pop both in HDR and in SDR. Watching HDR ON NETFLIX is a pure joy. Well worth the price and truly amazing!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has a great picture and features
on September 16, 2021
Posted by: KLAUSY70
[This review was collected as part of a promotion.] I like the bright colors of the picture. Easy to set up to the WiFi and can use Alexa through the control and any Samsung device.
The TV comes with Samsung TV Plus and any app for streaming or use the internet.
Love my TV.
The TV comes with Samsung TV Plus and any app for streaming or use the internet.
Love my TV.
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome tv!
on September 16, 2021
Posted by: Tj95
[This review was collected as part of a promotion.] I love everything about this TV! I currently have 2 different sizes and everything works great on them. I love the smart features and how fast they work.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on September 16, 2021
Posted by: lovedit
[This review was collected as part of a promotion.] This one is great for watching regular TV Series and Sports. Picture quality is great. Sound quality is better too.
Written by a customer while visiting Samsung US