Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
3
unable to pair Bluetooth headphones
on January 7, 2022
Posted by: Steve
i've tried and tried (with three different bluetooth headphones) to pair them with no success. seems to hang (nothing happens) after selecting "pair and connect". maybe a sw update will fix it? would like to get this to work due to my "hearing situation".
also the neggen (atsc 3.0) channels look worse than the corresponding hd channels. however this could be a broadcaster problem.
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, January 7, 2022
Steve,
Thank you for purchasing the QN90A TV and for your review. We appreciate you sharing your experience when connecting your Bluetooth headphones to the TV. To pair your headphones using the TV's Bluetooth function, go to: Settings > Sound > Sound Output > Bluetooth Speaker List
- If the TV fails to find a Bluetooth device, place the device closer to the TV, and then select Refresh.
- When you turn on a paired Bluetooth device, the TV detects it automatically, and then displays a pop-up window. Use this pop-up window to activate or deactivate the Bluetooth device.
You may also want to check the Connection Guide for detailed information regarding connecting your headphones. Go to Source > Connection Guide > Audio Device > Bluetooth.
Some things to keep in mind when using Bluetooth headphones:
- You can only pair one Bluetooth device at a time.
- You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround), or TV SoundConnect simultaneously.
Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
If you need further assistance, please contact Samsung Customer Support, and a representative will gladly help you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for purchasing the QN90A TV and for your review. We appreciate you sharing your experience when connecting your Bluetooth headphones to the TV. To pair your headphones using the TV's Bluetooth function, go to: Settings > Sound > Sound Output > Bluetooth Speaker List
- If the TV fails to find a Bluetooth device, place the device closer to the TV, and then select Refresh.
- When you turn on a paired Bluetooth device, the TV detects it automatically, and then displays a pop-up window. Use this pop-up window to activate or deactivate the Bluetooth device.
You may also want to check the Connection Guide for detailed information regarding connecting your headphones. Go to Source > Connection Guide > Audio Device > Bluetooth.
Some things to keep in mind when using Bluetooth headphones:
- You can only pair one Bluetooth device at a time.
- You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround), or TV SoundConnect simultaneously.
Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
If you need further assistance, please contact Samsung Customer Support, and a representative will gladly help you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Fatal Flaw on an otherwise great TV.
on August 27, 2022
Posted by: John Doe
from TX, USA
i finally pulled the trigger on an 85” tv. despite it being gard to transport, setup, and lift. i was immediately blown away by the pucture quality. however, the qn90a has a fatal flaw; the wide angle and anti-glare lense on the screen renders the tv absolutely useless out of the box. this lense creares a streaking rainbow effect, thats utterly distracting and ruins the viewing experince. instead of glare reducing as intened, this exponentially multiplies glare in any normal household setup if you have lights on anywhere within range of the tv. my 15 year old tv had less glare. this is an absolute waste of money, and a waste of your time. i would actively reccomend not purchasing this tv, or samsung, to any family, friends, or even strangers.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV for a very bright room
on June 29, 2021
Posted by: SMinCarlsbad
[This review was collected as part of a promotion.] Aside from streaming direct and chromecast contents, we use the TV to chromecast HiFi music, through the 9.1 sound system.
We also added a camera to it, and use it for Duo video calls..
Lastly, we use it as a big remote screen for the laptop computer.
We also added a camera to it, and use it for Duo video calls..
Lastly, we use it as a big remote screen for the laptop computer.
Written by a customer while visiting Samsung US
Customer Rating
5
Overall excellent picture.
on September 24, 2021
Posted by: Bill
[This review was collected as part of a promotion.] Very pleased with my purchase.
Easy to set up.
Love the anti glare properties of the screen since my TV is in a sunroom.
Easy to set up.
Love the anti glare properties of the screen since my TV is in a sunroom.
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on June 28, 2021
Posted by: GreatGuy
[This review was collected as part of a promotion.] Really ok product with nice colors and it is worth it for the money. Sound could be better but it does the job.
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv for gaming
on July 9, 2021
Posted by: Keenan
[This review was collected as part of a promotion.] I would use it for gaming and watching high end movies to get the most out of my quality
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on July 23, 2021
Posted by: Steve
[This review was collected as part of a promotion.] Our new Samsung non-glare tv has been the best! We have really enjoyed watching it.
Written by a customer while visiting Samsung US
Customer Rating
5
BEST TV I HAVE OWNED
on September 5, 2022
Posted by: Romeone
from Great Falls, VA
i pre-ordered this tv last year and got it early. the moment that i got it set up and turned on i was astounded. the quality of the 4k processing is amazing and the sound is pretty good coming directly from the tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US