Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Incredible product
on September 9, 2021
Posted by: Dkings
[This review was collected as part of a promotion.] This is a incredible product but there are still areas to improve such as shadows/darks, sound quality, perhaps a active assistant (google or alexa) instead of having to have to use the remote control every single time and the borders, the QN 900 with seems almost borderless it is insane.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 9, 2021
Dkings,
Thank you for purchasing the Samsung QN90A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1708.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
In addition to the microphone button on your remote, please know you can give hands-free commands with Alexa and Bixby Voice Assistants by enabling the Voice Wake-Up feature (Press the Microphone button > Explore Now > Settings > Voice Wake-up).
- To turn your TV on, off, or give other commands when Voice Wake-up is enabled, simply say "Alexa/Hi Bixby, turn on the living room TV".
- For the best hands-free results, please make sure you are within 10 feet of your TV and facing your TV screen when giving commands.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung QN90A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1708.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
In addition to the microphone button on your remote, please know you can give hands-free commands with Alexa and Bixby Voice Assistants by enabling the Voice Wake-Up feature (Press the Microphone button > Explore Now > Settings > Voice Wake-up).
- To turn your TV on, off, or give other commands when Voice Wake-up is enabled, simply say "Alexa/Hi Bixby, turn on the living room TV".
- For the best hands-free results, please make sure you are within 10 feet of your TV and facing your TV screen when giving commands.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Very beautiful and clear
on September 9, 2021
Posted by: Adeb
[This review was collected as part of a promotion.] The colors are beautiful and very clear. Also the sound is very detailed especially when music is playing.
Written by a customer while visiting Samsung US
Customer Rating
5
Sharp, smooth, and easy to use.
on September 9, 2021
Posted by: Behnan
[This review was collected as part of a promotion.] Had this for about 2 weeks now and the picture quality looks amazing. Sound is what you’d most expect out of a flatscreen TV but it’s not bad either. It’s very easy to setup and has a lot of great smart features. Also, the picture is very clear and sharp with gaming & movies. Overall I would definitely recommend this TV for someone looking for a newer model.
Written by a customer while visiting Samsung US
Customer Rating
5
Master Bedroom Perfection
on September 9, 2021
Posted by: SGolf11
[This review was collected as part of a promotion.] There is such a thing as TOO BIG in the bedroom.... LoL. Deciding what side of the screen to look at while watching tv in bed is not enjoyable. I didn't go for the 8K because my research showed that 4K for the next couple of years is as high as true 4K productions and that networks will be transmitting. Think about it.... Had High Definition is not even the complete norm let alone getting them to not only broadcast but to record in 8K is at least reasonably 5 years away to be the norm. I also have the Samsung HW-Q950A Soundbar 2 surround speaker and formidable subwoofer with the 11.1.2 surround sound theater experience in my bedroom. This Q950A is awesome sound with the incredible picture quality and easy to use Samsung high-end quality Smart TV.
Written by a customer while visiting Samsung US
Customer Rating
5
good
on September 9, 2021
Posted by: reily
[This review was collected as part of a promotion.] great for Streaming games sports movies and tv shows good tv
Written by a customer while visiting Samsung US
Customer Rating
5
Very good product, nice picture easy to use TV.
on September 10, 2021
Posted by: Hunter8986
[This review was collected as part of a promotion.] I love the new TV, use it streaming movies, watching sports.
Written by a customer while visiting Samsung US
Customer Rating
5
Just great TV ever!!!All my TV are Samsung
on September 10, 2021
Posted by: Sorocinka
[This review was collected as part of a promotion.] This TV is just amazing for any entertainment
Samsung Tv. I can highly recommend to anyone who wants to enjoy a movie in high quality. Sound and picture of the highest quality and much more.
Samsung Tv. I can highly recommend to anyone who wants to enjoy a movie in high quality. Sound and picture of the highest quality and much more.
Written by a customer while visiting Samsung US
Customer Rating
4
My review on my Samsung TV
on September 10, 2021
Posted by: SilentSh00ter
[This review was collected as part of a promotion.] I love it for gaming and sports but for work no and for streaming movies and TV shows I rather use the internet. The picture is crystal clear so can't complain about that.
Written by a customer while visiting Samsung US