Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Amzing
on July 24, 2021
Posted by: FallenAngel
[This review was collected as part of a promotion.] I'll use it for gaming and my gaming setup ill start making YouTube and twitch vids of i get one it would be amazing if I win thank you
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 24, 2021
Posted by: LoveMyTV
[This review was collected as part of a promotion.] We use this to mostly for streaming. It was easy to setup. We have apple phones and they are compatible for operating our tv. We are pleased with the vibrant colors, the display, the sound. If you don’t want a big black rectangle on your wall, you can customize a display to make it look more appealing.
Written by a customer while visiting Samsung US
Customer Rating
5
My 20th Samsung TV
on July 25, 2021
Posted by: Jmartinjr70
[This review was collected as part of a promotion.] I have always been a Samsung TV fan and this one will not change that. Another amazing example of Samsung quality and excellence!
Written by a customer while visiting Samsung US
Customer Rating
2
Bought the best but not the best
on July 25, 2021
Posted by: 12345678
[This review was collected as part of a promotion.] Thought I was buying the best they had. But am disappointed so far. The audio is constantly off from the people's lips. You set the tv to use sound bar and it will not hold the settings. You have to change the settings every time you turn on the TV. Consumer reports rated LG better but I gave always like Samsung .
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 26, 2021
Hi 12345678,
Thank you for purchasing the Samsung QN90A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1560.5 which includes updates to address any lip sync or audio delays that may be occurring. You can check this by going to: Settings > Support > Software Update.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung QN90A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1560.5 which includes updates to address any lip sync or audio delays that may be occurring. You can check this by going to: Settings > Support > Software Update.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 25, 2021
Posted by: SkyBlaze
[This review was collected as part of a promotion.] I use for streaming,gaming,and movies. I wanted an 85" tv with a great picture that had wide viewing angles. I am happy with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
4
This product was easy to set up
on July 25, 2021
Posted by: Gerre
[This review was collected as part of a promotion.] This product was easy to set up and to connect to external devices. I am new to smart TVs however I am not utilizing all of its potential at this time but look forward to exploring it down the road.
Written by a customer while visiting Samsung US
Customer Rating
5
On the Wall
on July 25, 2021
Posted by: QN85LOVE
[This review was collected as part of a promotion.] Love this TV. I just got this TV up on the wall and it looks spectacular not only on the wall but the picture I am getting. It has been up for 1.5 days and each time I sit down and turn it on to get entertained an unforced smile comes across my face. The set up was easy but needed a little effort to connect my Bose 700 sound bar. As I look at the Olympics on my new love now, while writing this review, I realize that it is obnoxiously large with an incredible picture for this small space…. AND… I LOVE IT!! Exactly what I was going for!!
Written by a customer while visiting Samsung US
Customer Rating
5
QN85LOVE
on July 25, 2021
Posted by: QNLove
[This review was collected as part of a promotion.] Love this TV. I just got this TV up on the wall and it looks spectacular not only on the wall but the picture I am getting. It has been up for 1.5 days and each time I sit down and turn it on to get entertained an unforced smile comes across my face. The set up was easy but needed a little effort to connect my Bose 700 sound bar. As I look at the Olympics on my new love now, while writing this review, I realize that it is obnoxiously large with an incredible picture for this small space…. AND… I LOVE IT!! Exactly what I was going for!!
Written by a customer while visiting Samsung US