Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Watching Reality
on July 23, 2021
Posted by: TPM637
[This review was collected as part of a promotion.] The screen is a lesson in clarity and color. The picture’s clarity is so vivid and real that I have to stop and remember that I’m watching a screen, not something unfolding before my eyes.
Written by a customer while visiting Samsung US
Customer Rating
4
Surprise
on July 23, 2021
Posted by: Srshopper
[This review was collected as part of a promotion.] We had high expectations for the color and depth of the screen. Location on wall is better than we had on stand.
Surprised at the difference is black and white (old) movies. I didn't really shadows playing a big part in movies. Wife is big fan of the old movies.
Also recommend sound bar. Conversations come out the middle; much easier to understand.
Surprised at the difference is black and white (old) movies. I didn't really shadows playing a big part in movies. Wife is big fan of the old movies.
Also recommend sound bar. Conversations come out the middle; much easier to understand.
Written by a customer while visiting Samsung US
Customer Rating
5
New television
on July 23, 2021
Posted by: TheU
[This review was collected as part of a promotion.] Just use for your watching football and baseball and the picture is perfect
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic TV for Gaming and PC
on July 23, 2021
Posted by: km2307
[This review was collected as part of a promotion.] I purchased this TV as an alternative to OLED since I mainly use it as a computer monitor and was concerned about burn-in with those. It has great picture quality, almost as good as the OLED that I have. Sound quality is better than most other TVs I’ve had.
Two reasons for not rating this higher:
1. While I can game on my Series X at 4K/120, there is only one HDMI that supports it. The others are limited to 4K/60. I would’ve liked to see at least two of the HMDI connections being able to supper the 120 frame rate at 4K.
2. The stand seems pretty solid but I get some wobble when typing. Nothing too bad, definitely not going to return it or anything, but the slightest bump to my desk and it moves. I’ve had others tell me it’s my desk but I’ve had the same desk and different monitors and have never had this issue.
Written by a customer while visiting Samsung US
Customer Rating
5
Love this tv sooooo much
on July 23, 2021
Posted by: MzDej
[This review was collected as part of a promotion.] This Tv Shows Like a theater I’m so in love with this tv I purchased a couple more after seeing this quality
Written by a customer while visiting Samsung US
Customer Rating
4
This TV has great visual and audio quality.
on July 23, 2021
Posted by: NoviaLatinaLoca
[This review was collected as part of a promotion.] I use my Samsung TV for gaming and streaming on a daily basis. Gaming is better than I've ever experienced and I'm constantly blown away by the high quality and vibrance of the picture quality when watching my shows. My only complaint about the TV is that it has poor app support for Youtube TV (works most of the time but occasionally will not work at all).
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 23, 2021
Hi NoviaLatinaLoca,
I’m happy to hear that the gaming features of the 2021 QN90A are bringing your gaming to the next level! The Neo QLED TV, featuring Motion Xcelerator Turbo+, provides enhanced motion clarity and takes advantage of newer Next-Gen gaming capabilities.
Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
I’m happy to hear that the gaming features of the 2021 QN90A are bringing your gaming to the next level! The Neo QLED TV, featuring Motion Xcelerator Turbo+, provides enhanced motion clarity and takes advantage of newer Next-Gen gaming capabilities.
Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love the vivid colors!
on July 23, 2021
Posted by: Sammi
[This review was collected as part of a promotion.] Easy access to all smart TV apps. The three dimensional picture is so much better than what we’ve had.
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV I’ve Owned
on July 23, 2021
Posted by: BestTVYet
[This review was collected as part of a promotion.] This TV is the best I’ve ever owned. I love the clarity, the fullness of the colors, and the intuitive software. It was easy to set up and connect to the other smart devices in the house. It is great for gaming and watching games or movies. I love it. The sound is great with the sound bar. Movie nights are a real treat!
Written by a customer while visiting Samsung US