Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Samsung qn90a is the bomb!!!
on July 9, 2021
Posted by: Negative1
[This review was collected as part of a promotion.] I bought this tv 2 weeks ago all I could say is wow it's totally worth it!! It's kind of pricey but it's worth the money. I tryed different tv brands and was disappointed with the other brands. If you need a good gaming TV for your ps5 and to watch movies this is it stop your search and buy this tv!! I need to save up to buy a 75" for my living room that's how good this tv is.
Written by a customer while visiting Samsung US
Customer Rating
5
Where QLED meets (and beats) Oled.
on July 9, 2021
Posted by: DOMINO3399
[This review was collected as part of a promotion.] Sometimes picking a television can be overwhelming and when you check reviews you may be tempted to choose based on reviews alone. Durring my research, There were several different Organic led models touted as the bees knees, the TV to beat, a no brainer. Samsungs new neo qleds never really seemed to draw too much attention. So I went and compared them for myself. Viewing them side by side was surprising to say the least. With the advantage of having mini leds, the neo 90 is brighter than an Oled, has verry little visible blooming, and has rich levels of contrast. Motion is smooth, the sound is great, and the design is nice and sleek. The mini leds really aid in presenting accurate and true black levels, while also giving you pretty great highlights. HDR CONTENT LOOKS STELLAR! and as per-usual samsung's software comes packed with cool and useful features. If you have an iPhone or Samsung device there's lots of ways to screenshare and airplay. If you have some other Android or windows device the same benefits are there. The remote is simplistic yet quite capable, and the flat design looks great when mounted! If possible, I'd recommend going to see the TV in person, I'm sure you'll be blown away just as I was. This TV is truly like no other!
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest picture there is love it
on July 9, 2021
Posted by: LOVEGOD1
[This review was collected as part of a promotion.] Watch TV and internet look at things and all the other things I can do and all the bright colors it has there and how close you can see close up to a pimples on the face of someone
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 10, 2021
Posted by: SharpScreen
[This review was collected as part of a promotion.] If you want the best Samsung TV for gaming, we recommend the Samsung QN85A QLED. This Neo QLED also uses Mini LED backlighting; however, unlike the Samsung QN90A QLED, the QN85A uses an ADS panel. ADS panels are similar to IPS panels, and they tend to have lower contrast ratios and wide viewing angles. While this TV does have a low native contrast ratio, its full-array local dimming does a good job of improving black levels, and the contrast is significantly higher when the TV is in Game Mode, so blacks should still look deep and inky. The benefit of an IPS-like panel is that it has very good viewing angles, which is great if you're going to use it for PC or co-op gaming since the image won't look washed out from the side. Like the QN90A, it also gets exceptionally bright in both SDR and HDR.
It has an incredibly low input lag and a great response time for clear motion. It also has an HDMI 2.1 port and supports the most common resolutions for advanced gaming consoles, and it supports VRR and ALLM. New to 2021 Samsung TVs is the Game Bar, a handy feature that pulls up quick access to game-related settings like aspect ratio and VRR. Unfortunately, because it uses an ADS panel, there's noticeable blooming and backlight bleed, especially when viewing off-center. The local dimming helps reduce it, but you might still notice it. Despite that, this is still among the best Samsung TVs for gaming, and most people should be satisfied with it.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 13, 2021
SharpScreen,
Thank you for purchasing the Samsung QN85A Neo QLED 4K Smart TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1560.5 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung QN85A Neo QLED 4K Smart TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1560.5 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on July 10, 2021
Posted by: RawClam
[This review was collected as part of a promotion.] Great TV I've ever used will totally buy one for the rest of my friends and family hope you guys make more similar to this one
Written by a customer while visiting Samsung US
Customer Rating
4
It's a fantastic T.V. it generates alot of heat
on July 11, 2021
Posted by: KINGLOUIE71
[This review was collected as part of a promotion.] Mostly T.V. crimes shows with family videos in ultra high definition. Or Benjamin on Netflix and HBO Max
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 12, 2021
Hi KINGLOUIE71,
Thank you for purchasing the new 2021 QN90A Neo QLED 4K Smart TV and for your review. I am happy to hear that you are enjoying the picture brought to you by our Neo Quantum Processor 4K which analyzes the signal, source, and content scene-by-scene to optimize your 4K clarity. You get our finest picture ever with Color Volume 100% Quantum Dot giving you a billion shades of color.
Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the new 2021 QN90A Neo QLED 4K Smart TV and for your review. I am happy to hear that you are enjoying the picture brought to you by our Neo Quantum Processor 4K which analyzes the signal, source, and content scene-by-scene to optimize your 4K clarity. You get our finest picture ever with Color Volume 100% Quantum Dot giving you a billion shades of color.
Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life
on July 11, 2021
Posted by: rde100
[This review was collected as part of a promotion.] Great TV and has great features. Love the picture and voice remote. Clear picture with wi fi and easy settings.
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best 4k Q LEDS of the Year
on July 11, 2021
Posted by: SamsungFan
[This review was collected as part of a promotion.] For what I understand Neo stands for mini led backlight technology...
I really like how thin the TV profile is, the antireflective coating, I can remote it through my phone since it gives me that option if I want to, now it has voice assistant which is great! It didn't' has that option in the past, the pre installed applications are what I need, happy with the HDR presentation, the black uniformity in this tv is excellent, colors and anti-glare in this tv are excellent as well.
Briefly I can say when you watching regular content either in sdr or HDR really good, images are lush and vibrant, you can have stutter effects, the sound is fine not a lot of bass but its balance is good, but Samsung make a really good sound bars... Oh this tv is good for gaming too! I think you'll be happy with this tv
I really like how thin the TV profile is, the antireflective coating, I can remote it through my phone since it gives me that option if I want to, now it has voice assistant which is great! It didn't' has that option in the past, the pre installed applications are what I need, happy with the HDR presentation, the black uniformity in this tv is excellent, colors and anti-glare in this tv are excellent as well.
Briefly I can say when you watching regular content either in sdr or HDR really good, images are lush and vibrant, you can have stutter effects, the sound is fine not a lot of bass but its balance is good, but Samsung make a really good sound bars... Oh this tv is good for gaming too! I think you'll be happy with this tv
Written by a customer while visiting Samsung US