Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
4
Awesome colors
on July 1, 2021
Posted by: Gramma
[This review was collected as part of a promotion.] For movies..you can't beat the color. For gaming..its one of the best TVs I've ever experienced gaming on. I know the prices will come down and because I was only able to get a 'small' 55 inch, I'm eagerly awaiting a great sale or price drop. I look forward to checking out some of the other Samsung TVs.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 2, 2021
Hi Gramma,
I am happy to hear that you are enjoying your new 2021 QN90A Neo QLED TV featuring Motion Xcelerator Turbo+ for enhanced motion clarity and smooth, fluid motion at 4K 120Hz. Have you been enjoying the Super Ultrawide GameView & Game Bar – our new 2021 features allowing you to get into the game without distraction?
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
I am happy to hear that you are enjoying your new 2021 QN90A Neo QLED TV featuring Motion Xcelerator Turbo+ for enhanced motion clarity and smooth, fluid motion at 4K 120Hz. Have you been enjoying the Super Ultrawide GameView & Game Bar – our new 2021 features allowing you to get into the game without distraction?
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing color and tv
on July 1, 2021
Posted by: Patty
[This review was collected as part of a promotion.] This tv is the best I’ve ever seen. It’s like watching everything like it’s scary clear and the color is just out of this world
Written by a customer while visiting Samsung US
Customer Rating
5
Impressed every day!
on July 1, 2021
Posted by: Becky
[This review was collected as part of a promotion.] We stream a lot on our Samsung. This TV is amazing and delivers THE best picture!! I am so glad we splurged and picked this one!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture!!
on July 1, 2021
Posted by: Bigasstv
[This review was collected as part of a promotion.] I use it for streaming. All of the apps and the picture is truly amazing! The speed of downloads is fantastic as well!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on July 1, 2021
Posted by: Ashtray
[This review was collected as part of a promotion.] I use my Samsung TV everyday to watch movie, and streaming apps with my family. I also use it for gaming and it's such and amazing tv
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture, Impressive Life-like Sound
on July 2, 2021
Posted by: Happypatron
[This review was collected as part of a promotion.] This is a perfect TV for home viewing of movies, live-streaming shows and overall home entertainment. Immersive sound with a bright QLED picture. The only drawback is the pixels can make the picture too bright. Overall, highly recommend it.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 6, 2021
Hi Happypatron,
Thank you for purchasing the 2021 Samsung Neo QLED QN90A and sharing your thoughts on the image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas, and the Quantum Processor 4K elevates every picture to 4K.
If you are uncomfortable with the default brightness settings, you can customize the brightness level between 0 – 50 to your preference. Go to Home > Settings > Picture > Expert Settings > Brightness.
You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices:
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the 2021 Samsung Neo QLED QN90A and sharing your thoughts on the image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas, and the Quantum Processor 4K elevates every picture to 4K.
If you are uncomfortable with the default brightness settings, you can customize the brightness level between 0 – 50 to your preference. Go to Home > Settings > Picture > Expert Settings > Brightness.
You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices:
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
superior product
on July 2, 2021
Posted by: foxwireless
[This review was collected as part of a promotion.] very smart tv with amaxing clarity and easy user interface This screen was far and away the best one that I've sat down and watched a movie with
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best tv hands down
on July 2, 2021
Posted by: TvgohardBro
[This review was collected as part of a promotion.] I use my tv for multiple functions. Mainly for gaming.
Written by a customer while visiting Samsung US