Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
This if my favorite Brand
on June 30, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] I love how you can control it with your phone and have everything in your hand and Control stuff like the federator laundry and everything
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV for a bright room.
on June 30, 2021
Posted by: Moviegoers
[This review was collected as part of a promotion.] Excellent TV for a room with lots of direct sun. Extremely bright and the anti-glare coating works really well. Love it.
Written by a customer while visiting Samsung US
Customer Rating
5
It was easy to set up
on June 30, 2021
Posted by: Jasonhvac
[This review was collected as part of a promotion.] We use the TV for gaming and movies. We also have are home cameras on it and can use it as a monitor.
Written by a customer while visiting Samsung US
Customer Rating
5
A premium 50 inch TV
on June 30, 2021
Posted by: Random
[This review was collected as part of a promotion.] I use this TV for streaming shows, movies, and playing games.
I have a PS5. Games look amazing in game mode. No issues with tearing or anything. Graphics look amazing.
Movies and shows look amazing, but it's always to greatest effect when you change the settings to the show/movie.
The TV itself has small bezels and is now even thinner.
The new remote design is a huge plus. It is slimmer due to its new battery that can either be charged by solar/light source on it's underside or by usb-c. Those new to Samsung should love the minimalist approach. Not bloated by buttons and really easy to use.
I have a PS5. Games look amazing in game mode. No issues with tearing or anything. Graphics look amazing.
Movies and shows look amazing, but it's always to greatest effect when you change the settings to the show/movie.
The TV itself has small bezels and is now even thinner.
The new remote design is a huge plus. It is slimmer due to its new battery that can either be charged by solar/light source on it's underside or by usb-c. Those new to Samsung should love the minimalist approach. Not bloated by buttons and really easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is full of great features
on June 30, 2021
Posted by: TonyD
[This review was collected as part of a promotion.] This Samsung replaced a wonderful 48 in. Samsung curved TV that was getting a little long in the tooth and showing blue at the edges. To start with this display is incredibly detailed, even off center, which is a big plus for multiple viewers. Next, the Tizen system is fast with the latest processor. No waiting on startup to decide what to watch, as all options are instantly available. The remote is both comfortable and functional. Only nitpick is the ambient light recharge is a non-starter for convenience, so every few weeks I use my Google phone charger to bring the remote's battery back up to speed. Glad Samsung included the charging port. Additionally, I mounted the TV on a table top swivel stand to provide viewing in two adjacent rooms, Dining and Living Room. The owners manual misstated the screw size, support was no help, so it required multiple tries to find the correct hardware at my expense. Would be nice if Samsung could have provided wall mount screws that would fit this application. Overall, this is a beautifully crafted TV, and I Love It!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on June 30, 2021
Posted by: Doug
[This review was collected as part of a promotion.] Love this TV, the picture is amazing! It far exceeded my expectations. You can't go wrong purchasing this TV. It is great in my bright living room.
Written by a customer while visiting Samsung US
Customer Rating
5
this product have a great pictures
on July 1, 2021
Posted by: Rodsonsj75
[This review was collected as part of a promotion.] Im watching shows and movies. I lwish sound I could have more informations about chose best picture.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 2, 2021
Hi Rodsonsj75,
Thank you for purchasing the new 2021 QN90A Neo QLED 4K Smart TV and for your review. I am happy to hear that you are enjoying the picture brought to you by our Neo Quantum Processor 4K which analyzes the signal, source, and content scene-by-scene to optimize your 4K clarity. You get our finest picture ever with Color Volume 100% Quantum Dot giving you a billion shades of color.
If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Thank you for purchasing the new 2021 QN90A Neo QLED 4K Smart TV and for your review. I am happy to hear that you are enjoying the picture brought to you by our Neo Quantum Processor 4K which analyzes the signal, source, and content scene-by-scene to optimize your 4K clarity. You get our finest picture ever with Color Volume 100% Quantum Dot giving you a billion shades of color.
If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
The software is excellent
on July 1, 2021
Posted by: Ajaradman
[This review was collected as part of a promotion.] Software is excellent. Allows me to download software from my local carrier, and stream video seamlessly from my mobile devices. Picture quality is acceptable.
Written by a customer while visiting Samsung US