Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
4
great picture
on June 30, 2021
Posted by: Mike7
[This review was collected as part of a promotion.] awesome picture, we enjoy it, the pictures i great and the colors is vibrant and beautiful, looks very natural.
Written by a customer while visiting Samsung US
Customer Rating
5
Vivid color with crystal clear images
on June 30, 2021
Posted by: DanDare
[This review was collected as part of a promotion.] The Samsung TV shines brightest in dark and light rooms. Using apps to watch your favorite streaming services has never been easier . Even basic channels look fantastic. The remote takes some getting use to but once you adjust to it, I now prefer it other remotes. The only criticism I have is more about Samsung rather than the TV. Samsung is to quick to stops pushing out updates for the TV which results in you not being able to update apps or add apps as new ones come out. Otherwise this is a great TV.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 6, 2021
Hi DanDare,
Thank you for choosing Samsung's 55" QN90A Neo QLED 4K Smart TV and for your review. We appreciate you sharing your experience with using the streaming apps. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. If you cannot find a specific app you are looking for, rest assured that we are continuously working with our partners to make apps available in our 2021 lineup. Keep an eye on the App Store of your TV to see the latest apps available.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Thank you for choosing Samsung's 55" QN90A Neo QLED 4K Smart TV and for your review. We appreciate you sharing your experience with using the streaming apps. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. If you cannot find a specific app you are looking for, rest assured that we are continuously working with our partners to make apps available in our 2021 lineup. Keep an eye on the App Store of your TV to see the latest apps available.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The best TV I have ever owned.
on June 30, 2021
Posted by: dansphotoart
[This review was collected as part of a promotion.] This is my living room TV and gets the most daily use of any of the TV's in my home. There are three large windows next to the TV and the room is bright. I chose a Samsung because of the vibrant picture that overpowers the sunlight in the room and provides a great picture despite the light. The picture is stunning. The blacks are deep and the highlights are dazzling. Great job Samsung.
Most of the time the source is the set top box that receives the local channels and the upscaling is wonderful. I also have 6 subscription streaming services which are provided through the TV. I do not need an external streamer because the TV has it all built in. I love the clean look without the added wires and boxes. 4K UHD streaming sources are excellent and I was most impressed with the picture quality from my physical media player. The channels provided free of charge by Samsung are a plus, and I now get all the local channels for free via my attic antenna. I could not get any reception from this antenna on my old TV. This TV has a great tuner. Thanks again to Samsung.
The new remote looked a little scary at first but was very easy to learn. The solar recharge feature on the remote is a big plus. No more changing batteries. Great idea.
I can recommend this TV without reservation.
Written by a customer while visiting Samsung US
Customer Rating
5
Mind blowing visuals.
on June 30, 2021
Posted by: Itisi
[This review was collected as part of a promotion.] I have it hung on an 15ft wall covered in black oak. No need for a streaming stick because the tv is very responsive not much lag when flipping through streaming services. Neo has the greatest picture I've ever seen, the blacks are BLACK and the white doesn't bleed. In fact it makes my Samsung phone look old and outdated. If your looking for a tv with all the features then neo qn90a is a perfect fit for you, and an 85inch is a massive beast. Great way to make all your friends and family wanna come to your house on game day. One last thing is the picture is so great it makes real life not as vibrant not sure how they pulled that off.
Written by a customer while visiting Samsung US
Customer Rating
4
good tv but lot of bloom
on June 30, 2021
Posted by: mohit
[This review was collected as part of a promotion.] Using tv for mostly streaming but at times there is lot of bloom around bright objects
Written by a customer while visiting Samsung US
Customer Rating
5
Great for movies and gaming
on June 30, 2021
Posted by: Nimini
[This review was collected as part of a promotion.] We use this mainly for movie and gaming. Tge picture experience was great! Very sharp and no dirty screen, no burn in. Love it! It's worth the money we spend every penny.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 30, 2021
Hi Nimini,
I am happy to hear that you are enjoying your new 2021 QN90A Neo QLED TV featuring Motion Xcelerator Turbo+ for enhanced motion clarity and are able to take advantage of newer Next-Gen gaming capabilities. Have you been enjoying the Super Ultrawide GameView & Game Bar – our new 2021 features designed to give you the extra edge in your gaming experience?
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
I am happy to hear that you are enjoying your new 2021 QN90A Neo QLED TV featuring Motion Xcelerator Turbo+ for enhanced motion clarity and are able to take advantage of newer Next-Gen gaming capabilities. Have you been enjoying the Super Ultrawide GameView & Game Bar – our new 2021 features designed to give you the extra edge in your gaming experience?
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Good TV
on June 30, 2021
Posted by: Chetan
[This review was collected as part of a promotion.] QN90A Samsung Neo QLED 4K Smart TV
Good tv, stunning visuals, works great with Samsung soundbar that supports- Q Symphony.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 30, 2021
Hi Chetan,
Thank you for choosing Samsung’s new 2021 QN90A Neo QLED 4K Smart TV. I am happy to hear that by pairing your TV with a Samsung Soundbar, you are able to enjoy the full experience of Q-Symphony surrounding yourself with synchronized sound from your TV and soundbar, orchestrated in complete harmony.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Thank you for choosing Samsung’s new 2021 QN90A Neo QLED 4K Smart TV. I am happy to hear that by pairing your TV with a Samsung Soundbar, you are able to enjoy the full experience of Q-Symphony surrounding yourself with synchronized sound from your TV and soundbar, orchestrated in complete harmony.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great home entertainment
on June 30, 2021
Posted by: Looking4quality
[This review was collected as part of a promotion.] We love the picture quality, brightness, and colors on our new Neo QLED TV. The sound system with multiple speakers coming out from the front is fantastic. The sound is muffled like rear speakers and they simulate surround sound by "Following" the object as it moves throughout the picture. We were concerned that the lack of buttons on the remote was going to be hard to operate, but it didn't take long before we were fully comfortable using it. Love watching TV, movies and playing video games on the TV.
Written by a customer while visiting Samsung US