Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Amazing TV
on June 29, 2021
Posted by: Veklez
[This review was collected as part of a promotion.] Samsung. You guys outdid yourselves with this one. This TV is immaculate. The sleek design and amazing quality fir all my TV and gaming needs. My mom, and friends all said Samsung sucks but ever since I got this TV, they all changed their opinion. Thank you so much for making this TV. All my needs are supplied and I'm extremely satisfied.
Written by a customer while visiting Samsung US
Customer Rating
5
Looks Amazing
on June 29, 2021
Posted by: Callan8744
[This review was collected as part of a promotion.] This TV is a major upgrade from the one I had that was 9 years old! Such a great picture. My Playstation 5 runs great on it.
Written by a customer while visiting Samsung US
Customer Rating
5
Couldn’t Be More Satisfied!
on June 29, 2021
Posted by: prettyxkitten
[This review was collected as part of a promotion.] Nothing to say but AMAZING! Quality, sound and all the smart amenities make my life so much easier. Best decision ever!
Written by a customer while visiting Samsung US
Customer Rating
4
TV works great and looks good too
on June 29, 2021
Posted by: Amun
[This review was collected as part of a promotion.] I am the type of person who is brand loyal when a product meets or exceeds my expectations and gives me great reliability and service. Samsung TV's have exceeded these expectations. I got this TV to replace a 55" 1080 television made in 2013 and this was only because of the pricing pressure caused by the semiconductor supply chain shortage. I was impressed with the Samsung experience and reliability. I chose this product as I always look for the top of the line products as most manufactures will use their best labor, parts, and manufacturing process on these flagship components and this TV does not disappoint. I am late to the 4K viewing experience, but I am blown away by the HDR and color range of the TV. The best part of this TV is actually the processing unit on the television. Older Samsung TV's utilized older CPU chips which meant that streaming experiences on older TV's was slow. This TV switches between services very quickly. I also game with this television and the newer games which use HDR look great though playing on PS4, I do not get the benefit of 4K or high refresh rate yet. The only letdown is that dolby atmos sound is not native to this TV and it should be supported Samsung's competitors support this feature
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 1, 2021
Hi Amun,
Thank you for choosing Samsung’s new 2021 QN90A Neo QLED 4K Smart TV. I’m happy to hear that the Quantum HDR 32x is bringing the details to life with ultra-rich color, deep contrast, and HDR10+ dynamic tone mapping that shifts the color and contrast scene by scene for spectacular clarity.
The QN90A will support Dolby Atmos pass-through via eARC when connected to an Atmos-enabled device. You can set the TV to allow Dolby Digital+ with Atmos streams that are input from external devices. Set to ON if the audio device connected via HDMI (eARC) supports Dolby Atmos. eARC will allow uncompressed Atmos. As long as your external device supports Atmos, you can pass-through Atmos via eARC without issue.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung’s new 2021 QN90A Neo QLED 4K Smart TV. I’m happy to hear that the Quantum HDR 32x is bringing the details to life with ultra-rich color, deep contrast, and HDR10+ dynamic tone mapping that shifts the color and contrast scene by scene for spectacular clarity.
The QN90A will support Dolby Atmos pass-through via eARC when connected to an Atmos-enabled device. You can set the TV to allow Dolby Digital+ with Atmos streams that are input from external devices. Set to ON if the audio device connected via HDMI (eARC) supports Dolby Atmos. eARC will allow uncompressed Atmos. As long as your external device supports Atmos, you can pass-through Atmos via eARC without issue.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on June 29, 2021
Posted by: Shelby2786
[This review was collected as part of a promotion.] I use it for everything! Especially like the computer link up, gaming, and internet. Like going from the stone age to the space age.
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Tv
on June 29, 2021
Posted by: lupinesithlord
[This review was collected as part of a promotion.] I love the depth of the colors and the richness of the blacks. I preordered the tv before release. I had looked at competeing technologies, but am glad I went with the neo qled. It does still have a bit of a shine to the screen, but the picture is amazing. I play my xbox series x on it all the time and do some media streaming as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the best for it’s price
on June 29, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] This tv has changed my home life. My old one did not have a good processor and it was constantly stopping with long interruptions to catch up with the streaming. I gave the old one up and made space fir this new baby. A remarkable change in quality. Thank you.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent graphics. Outstanding picture qualities.
on June 29, 2021
Posted by: Henry
[This review was collected as part of a promotion.] In the family livingroom serving great purpose.
In the family livingroom serving great purpose.
In the family livingroom serving great purpose.
In the family livingroom serving great purpose.
In the family livingroom serving great purpose.
Will recommend to anyone whose looking for the best TV experience to buy this.
Will recommend to anyone whose looking for the best TV experience to buy this.
Will recommend to anyone whose looking for the best TV experience to buy this.
Will recommend to anyone whose looking for the best TV experience to buy this.
Great investment for a home. During the covid, when the cinemas were shut down. This is how I and my family shared the cinema experience. The sounds, picture quality and otherwise are top notch.
Great investment for a home. During the covid, when the cinemas were shut down. This is how I and my family shared the cinema experience. The sounds, picture quality and otherwise are top notch.
Great investment for a home. During the covid, when the cinemas were shut down. This is how I and my family shared the cinema experience. The sounds, picture quality and otherwise are top notch.
Great investment for a home. During the covid, when the cinemas were shut down. This is how I and my family shared the cinema experience. The sounds, picture quality and otherwise are top notch.
Great investment for a home. During the covid, when the cinemas were shut down. This is how I and my family shared the cinema experience. The sounds, picture quality and otherwise are top notch.
In the family livingroom serving great purpose.
In the family livingroom serving great purpose.
In the family livingroom serving great purpose.
In the family livingroom serving great purpose.
Will recommend to anyone whose looking for the best TV experience to buy this.
Will recommend to anyone whose looking for the best TV experience to buy this.
Will recommend to anyone whose looking for the best TV experience to buy this.
Will recommend to anyone whose looking for the best TV experience to buy this.
Great investment for a home. During the covid, when the cinemas were shut down. This is how I and my family shared the cinema experience. The sounds, picture quality and otherwise are top notch.
Great investment for a home. During the covid, when the cinemas were shut down. This is how I and my family shared the cinema experience. The sounds, picture quality and otherwise are top notch.
Great investment for a home. During the covid, when the cinemas were shut down. This is how I and my family shared the cinema experience. The sounds, picture quality and otherwise are top notch.
Great investment for a home. During the covid, when the cinemas were shut down. This is how I and my family shared the cinema experience. The sounds, picture quality and otherwise are top notch.
Great investment for a home. During the covid, when the cinemas were shut down. This is how I and my family shared the cinema experience. The sounds, picture quality and otherwise are top notch.
Written by a customer while visiting Samsung US