Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Good quality
on June 22, 2021
Posted by: William133
[This review was collected as part of a promotion.] I watch movies and all sorts of stuff and it workes good
Written by a customer while visiting Samsung US
Customer Rating
5
Looks beautiful
on June 22, 2021
Posted by: Yeet1421
[This review was collected as part of a promotion.] I us my tv for gaming and watching TV it is so nice it is amazing how good it is.
Written by a customer while visiting Samsung US
Customer Rating
3
Over all good tv for bright room
on June 22, 2021
Posted by: Tvafficianado1
[This review was collected as part of a promotion.] Doesn't support Dolby vision. Colors look saturated even after following calibration guides. Good for dark rooms though.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 23, 2021
Hello Tvafficianado1,
Thank you for choosing Samsung's 2021 55" QN90A TV. Your TV supports HDR10+ format, an exciting scene-based dynamic tone-mapping technology. It automatically matches the dynamic range of the content to the TV on a scene-by-scene basis to maximize the capabilities of the TV, providing the best possible picture.
Your TV will detect and display HDR automatically. To check, press Home > Settings. Look at the Picture Mode icon in the Quick Settings Menu and it will change to show the “HDR” on it. If you’re watching a streaming app, give it some time for the Internet to stabilize for UHD & HDR signals.
I see you have previously adjusted image settings on your TV; however, if the picture you are seeing is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
Additionally, Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Thank you for choosing Samsung's 2021 55" QN90A TV. Your TV supports HDR10+ format, an exciting scene-based dynamic tone-mapping technology. It automatically matches the dynamic range of the content to the TV on a scene-by-scene basis to maximize the capabilities of the TV, providing the best possible picture.
Your TV will detect and display HDR automatically. To check, press Home > Settings. Look at the Picture Mode icon in the Quick Settings Menu and it will change to show the “HDR” on it. If you’re watching a streaming app, give it some time for the Internet to stabilize for UHD & HDR signals.
I see you have previously adjusted image settings on your TV; however, if the picture you are seeing is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
Additionally, Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung TV!!
on June 23, 2021
Posted by: Josesi
[This review was collected as part of a promotion.] I never thought I would fall in love with a TV like the samsung smart TV. The picture resolution is unbelievable when watching movies and playing games. I hardly ever come across problems with my TV I will never buy any other TV again beside samsung products. Keep up the good work samsung we love you!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
It's always new experience
on June 23, 2021
Posted by: Muhammad
[This review was collected as part of a promotion.] Most reliable and affordable where you can entertain your family with minimum expenditures.
Samsung has a user-friendly interface with regards to their products.
Samsung has a user-friendly interface with regards to their products.
They provide you quality of your spending money and you can feel the Samsung products are always up to date
It's always new experience and energy to keep buying Samsung products where you can feel and enjoy the quality and realistic value of your spending...
Most reliable and affordable where you can entertain your family with minimum expenditures.
Samsung has a user-friendly interface with regards to their products.
Samsung has a user-friendly interface with regards to their products.
Quality of your spending money and you can feel the Samsung products are always up to date
keep buying Samsung products where you can feel and enjoy the quality and realistic value of your spending.
Most reliable and affordable where you can entertain your family with minimum expenditures.
Samsung has a user-friendly.
They provide you quality of your spending money and you can feel the Samsung products are always up to date
New experience and energy to keep buying Samsung products where you can feel and enjoy the quality and
of your spending...
Most reliable and affordable where you can entertain your family with minimum expenditures.
They have quality of your spending money and you can feel the Samsung products are always up to date
It's always new experience and energy to keep buying Samsung products where you can feel and enjoy the quality and realistic value of your spending and get the max
Most reliable and affordable where you can entertain your family with minimum expenditures.
Samsung has a user-friendly.
They provide you quality of your spending money and you can feel the Samsung products are always up to date
New experience and energy to keep buying Samsung products where you can feel and enjoy the quality and
of your spending...
Most reliable and affordable where you can entertain your family with minimum expenditures.
They have quality of your spending money and you can feel the Samsung products are always up to date
It's always new experience and energy to keep buying Samsung products where you can feel and enjoy the quality and realistic value of your spending and get the max
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on June 23, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the picture and how you guys set up all the features. I just got the TV so I'm learning how it works.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Tv
on June 23, 2021
Posted by: Syed01
[This review was collected as part of a promotion.] I love this TV, its have clear picture and sound is very good.
I recommend my friend and anyone who love Samsung brand
I recommend my friend and anyone who love Samsung brand
Written by a customer while visiting Samsung US
Customer Rating
4
Great viewing experience
on June 23, 2021
Posted by: armzilla06
from Clermont
Gender:Male
[This review was collected as part of a promotion.] This TV has one of the viewing and sound experiences. The images are bright and crisp, while the sound is impacting. There is no need for a sound bar in my opinion. My family and I love watching 4K movies on it and playing on our PS5. There isn’t any lag and all the apps run smoothly.
Written by a customer while visiting The Insiders
