Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Evolutionary
on May 2, 2021
Posted by: Geladen
[This review was collected as part of a promotion.] Amazing screen quality, super juicy clear and popping colors.
Written by a customer while visiting Samsung US
Customer Rating
5
Great viewing experience
on May 2, 2021
Posted by: Binzi1366
[This review was collected as part of a promotion.] I enjoyed the viewing experience . The color and movement on screen was bright, vivid and the sound was crystal clear.
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning HDR 4K TV + HW-950 SOUNDBAR=HEAVEN
on May 3, 2021
Posted by: Athf4evr
[This review was collected as part of a promotion.] I've always liked Samsung products there's just something high quality whether it's the clicking of the volume button on my fold 2 which is amazing by the way or whether it's the unbelievable picture of their 4K HDR HD TV and plus all the modern connections which allow me to connect all my extra HD equipment with no problems, PLUS AND I THINK THIS IS THE COOLEST FEATURE YOU CAN ONLY GET WITH SAMSUNG TVS WHEN YOU ALSO USE THE SAMSUNG SOUNDBAR IT ACTUALLY USES THE SPEAKERS FROM YOUR TV TO ADD TO AND ENHANCE THE SOUND FROM THE SOUND BAR WHEREAS WITH MOST TVS THEY JUST SHUT OFF THE SPEAKER AND ONLY USE THE SOUNDBAR I THINK THIS IS BRILLIANT THAT SAMSUNG UTILIZES THE EXTRA HIGH QUALITY SPEAKERS SO INSTEAD OF 9.1.4 YOU GET 11.1.4 AND THAT'S JUST AMAZING!!!!!
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, May 4, 2021
Athf4evr:
Thank you for purchasing Samsung’s new 2021 QN90A Neo QLED TV. I am happy to hear that by pairing your TV with a Samsung HW-Q950 soundbar, you are able to enjoy the full experience of Q Symphony surrounding yourself with synchronized sound from your TV and soundbar, orchestrated in complete harmony.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing Samsung’s new 2021 QN90A Neo QLED TV. I am happy to hear that by pairing your TV with a Samsung HW-Q950 soundbar, you are able to enjoy the full experience of Q Symphony surrounding yourself with synchronized sound from your TV and soundbar, orchestrated in complete harmony.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
By far my favorite TV!
on May 3, 2021
Posted by: Bryit
[This review was collected as part of a promotion.] My household streams a handful of apps that were pre-installed to stream TV and movies. I personally have a console plugged in to play AND stream games. I could not be more pleased, though I dread the day something happens to the remote.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 4k smart tv....No better choice!
on May 4, 2021
Posted by: Jason291705
[This review was collected as part of a promotion.] If you want a great TV than the 4K Samsung smart TV is the way to go! I use my TV in my bedroom So it gets daily use From streaming movies to playing on my gaming console! A picture is always vibrant clear the video options make it even easy to switch through different profiles for the perfect picture whether you're watching an action movie or drama, sorts or playing video games, it has a preset for whatever your taste may be! The menu options are easy to access and labeled in a way that I can understand, the app store is great. The best part is the responsiveness when downloading new content, no long wait times! Thank you asamsung for making my viewing experience easy, relaxing and pleasurable!
Written by a customer while visiting Samsung US
Customer Rating
3
Great Television, but with App Issues
on May 27, 2021
Posted by: Anonymous
from Cincinnati, Ohio
great tv with a terrific picture. but the native youtube tv app fails constantly. everything else works well. seems to just be this version of the operating system as none of my other samsung tvs experience this issue.
the ambiant mode is a nice feature as well.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, May 27, 2021
Hi there,
Thank you for purchasing the new 2021 QN90A Neo QLED 4K Smart TV and for your review. I am happy to hear that our Quantum Matrix Technology is delivering superb color. The intense picture is powered by our exclusive Mini LED designed technology for hyper-focused brightness and dimming in all the right areas.
Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Thank you for purchasing the new 2021 QN90A Neo QLED 4K Smart TV and for your review. I am happy to hear that our Quantum Matrix Technology is delivering superb color. The intense picture is powered by our exclusive Mini LED designed technology for hyper-focused brightness and dimming in all the right areas.
Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on June 22, 2021
Posted by: Jack
[This review was collected as part of a promotion.] I use this tv to watch movies, play video games and web search. I love that it easy to connect to the wifi. And that its a smart TV. Also I also love it easy to connect to the smart view with my phone. The features are easy to use and understand. The picture quality is dynamic and clear. Old movies looks phenomenal on this TV set
Written by a customer while visiting Samsung US
Customer Rating
5
8k is best
on June 22, 2021
Posted by: We1x
[This review was collected as part of a promotion.] First time, going from 1080p to 4k. Never been this mind blown visually watching movies and consuming media content. This is like when 1080p came out and you can't watch anything in 360p anymore. If budget allows, I absolutely recommend 4k.
Written by a customer while visiting Samsung US