Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
i’m very happy with this product
on April 23, 2021
Posted by: dentv
[This review was collected as part of a promotion.] I don’t game or use that feature but my roommate does on a regular basis is a matter of fact daily he loves it very much it works well according to him and he’s very happy about it
Written by a customer while visiting Samsung US
Customer Rating
5
So crisp !
on April 23, 2021
Posted by: BigE
[This review was collected as part of a promotion.] Over all I think this is a great TV. I didn’t hold any expectations as anything was going to be better then my 7 year old, outdated TV. Samsung stepped it up with this QLED TV. First this is a heavy TV. The quality of the materials used to build it are good. It looks like the frame is aluminum or steel and it’s built to last. With that said you will definitely need two people to handle it. The picture is outstanding and the colors really jump off the screen. The bezel of the TV is very thin as well as the TV itself. The quality upscale is good and even things that are not high-quality seem to pop. The sound is probably the next best thing on this TV besides the picture. The sound moves with the motion on the TV and really fills the room nicely. I love the fact that there is arc support for the HDMI hook ups. If you parent with a Samsung sound bar it only improves the quality even more. The smart features are great and set up as a breeze while using the app. I was able to quickly sign in to all of my streaming services as well as take advantage of Samsung‘s free service for TV. The smart remote works nicely and is not over complicated to use. Gaming systems look great on the TV and gameplay seems to run very smoothly even over Wi-Fi versus hardwired. All in all this is a great quality TV
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, May 11, 2021
BigE:
Thank you for choosing Samsung’s new 2021 QN85A Neo QLED 4K Smart TV. I’m happy to hear that the Quantum HDR 24x is enhancing what you watch with vivid color and deep contrast that bring crisp details to light & with Object Tracking Sound, you are experience realistic 3D sound with audio from dedicated up-firing speakers that track every movement on the screen.
If you have a Samsung Q-Series soundbar, please take advantage of Q-Symphony which synchronizes both your TV speakers and soundbar to give you an excellent surround experience.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for choosing Samsung’s new 2021 QN85A Neo QLED 4K Smart TV. I’m happy to hear that the Quantum HDR 24x is enhancing what you watch with vivid color and deep contrast that bring crisp details to light & with Object Tracking Sound, you are experience realistic 3D sound with audio from dedicated up-firing speakers that track every movement on the screen.
If you have a Samsung Q-Series soundbar, please take advantage of Q-Symphony which synchronizes both your TV speakers and soundbar to give you an excellent surround experience.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
I love the quality worth the price
on April 23, 2021
Posted by: Phil
[This review was collected as part of a promotion.] I definitely would recommend this TV for high end gaming and casual needs. The TV Is worth the price coming from a Vizio model. I would never go back.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features on this product
on April 23, 2021
Posted by: Happy2shop
[This review was collected as part of a promotion.] Great sound and crystal clear picture on this product.
Written by a customer while visiting Samsung US
Customer Rating
3
Love it
on April 24, 2021
Posted by: Vicki
[This review was collected as part of a promotion.] The sound & picture quality is great .. i love all Samsung products
Written by a customer while visiting Samsung US
Customer Rating
5
Good tv
on April 24, 2021
Posted by: Mikej
[This review was collected as part of a promotion.] Sports watch I like to hahahahahahahahahahahshshaba
Written by a customer while visiting Samsung US
Customer Rating
5
So far...my Samsung 55" QN90A is great
on April 24, 2021
Posted by: TSC603
[This review was collected as part of a promotion.] Just replaced my OLED TV suffering from moderate burn-in with the newest QLED technology from Samsung. Love the picture quality and the flexible picture quality controls. Also, the smart TV software is comprehensive and user-friendly. The remote being solar powered is cool too.
In my opinion, this new Samsung QLED technology matches picture quality of an OLED without the very real risk of burn-in. I couldn't be happier with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Flawless
on April 24, 2021
Posted by: Relax
[This review was collected as part of a promotion.] This TV is spectacular for gaming,watching movies and using a computer. The picture is beautiful,color is bright and realistic. I will never go with any other product than Samsung!
Written by a customer while visiting Samsung US