Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Most amazing picture quality I have ever seen
on April 23, 2021
Posted by: FortWorthGuy
[This review was collected as part of a promotion.] The picture quality is out of this world. The colors are brighter and the blacks are darker while still maintaining full definition. The screen is not having lag time with high action movies and everything looks crisp and fluid. I love the smart hub that organizes and detects your entertainment input and automatically adjusts the remote to control that device. I would definitely recommend this tv to my friends and family.
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great TV
on April 23, 2021
Posted by: Reggie1
[This review was collected as part of a promotion.] I stream alot of movies and TV shows alot. I love color on it and great sound and it's easy to setup
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on April 23, 2021
Posted by: Bioshocked
[This review was collected as part of a promotion.] I love this thing. All of the small features you don't think you want this thing has. The picture quality is by far the best I've seen on any TV.
Also the rechargeable solar powered remote is awesome.
Also the rechargeable solar powered remote is awesome.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture!!!
on April 23, 2021
Posted by: Colagirl132003
[This review was collected as part of a promotion.] We are in love with this TV. Unboxing it was a little difficult considering how short I am and the height of this and weight so my fiance had to help out. Once out, setup was easy. Going thru the setup was a very easy process since you followed prompts. I chose this model due to the brightness adjustment and the volume (surrounding sound) adjustment. We needed that more than anything. The light in the room would cause issues so we had to shut curtains and stuff to get a better picture so now we don't have to. We love the remote. It charges by light or you can plug it in. Very useful to say the least (until it dies lol). The picture quality is amazing. We loved when it came up and it looked like the displays at the stores. We can tell a huge difference when watching movies vs my LG that I have. We're in love with this tv and so thankful we could buy it when we did before our wedding.
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with my decision
on April 23, 2021
Posted by: LoveMyTV21
[This review was collected as part of a promotion.] I researched LG, Sony and Samsung.. and am very happy with the picture quality and overall features of the TV. Everything described exists and more than I ever expected. Keep it up!
Written by a customer while visiting Samsung US
Customer Rating
5
Product performing as advertised
on April 23, 2021
Posted by: FrankieFortLaud
[This review was collected as part of a promotion.] I love my new Samsung 75” TV. It is performing as advertised and is exceeding my expectations! All I own are Samsung TVs and the 2021 models are great. In my opinion no reason to look at other brands...just wasting your time.
Written by a customer while visiting Samsung US
Customer Rating
5
Qn55a
on April 23, 2021
Posted by: Solidus801
[This review was collected as part of a promotion.] I love streaming movies t.v shows music videos everything just comes to life on this screen I have a Q80r bought it when it first launched great screen I thought I had seen the best but this neo takes the cake utterly phenomenal in everything it can do especially in its best feature wich is my Favorite it's luminosity color vibrancy and clarity among other things my goodness I wish everyone could experience what I get to on a daily basis I love flat screens I consider my self a sort of expert when it comes to this I'm always looking for the best and I've finally found it I am very lucky to be able to own this True work of art I cannot stop raving about this tech Masterpiece thank you samsung for putting this work of art out to the world for people to experience it has changed my life for the better it truly has.
Written by a customer while visiting Samsung US
Customer Rating
4
I love it but I had on ussue
on April 23, 2021
Posted by: Smiley25
[This review was collected as part of a promotion.] There was a black square ⬛ like that but a lil lighter but besides that I like it getting a replacement so I hope to give it five stars
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 23, 2021
Smiley25:
Thank you for your review of the Samsung QN90A TV and for sharing the issues that you have experienced with your unit. We appreciate your patience in having to deal with the inconvenience of an exchange.
Should you need assistance with your new unit, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for your review of the Samsung QN90A TV and for sharing the issues that you have experienced with your unit. We appreciate your patience in having to deal with the inconvenience of an exchange.
Should you need assistance with your new unit, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US