Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Clear and Sharp Picture
on April 21, 2021
Posted by: Cappistrano
[This review was collected as part of a promotion.] This has been the best TV I have ever viewed and purchased
Written by a customer while visiting Samsung US
Customer Rating
5
PS5 Ready
on April 21, 2021
Posted by: Maximus
[This review was collected as part of a promotion.] I bought this TV for My Playstaion 5. I was blown away by the contrast and the colors hues of this unit. The resolution was exactly what I needed for my PS5.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Picture Quality/Ease of Operation
on April 22, 2021
Posted by: Bird666
[This review was collected as part of a promotion.] I watch almost exclusively Movies and sports. The color and contrast are fantastic. I particularly like how simple and concise the remote is.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture and Easy to use menus
on April 22, 2021
Posted by: EddieS
[This review was collected as part of a promotion.] We use our TV to watch movies, stream shows, play video games and play scenery with music. It does all these things well. It even smooths out the rough edges on low resolution video.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on April 22, 2021
Posted by: Missy
[This review was collected as part of a promotion.] So happy with my Samsung TV purchase. Its so easy to use! The initial setup was quick and I had no issues getting it ready to go! We use alot of different streaming services for shows and have never had an issue with any of the apps or downloading process. I've never had any issues with any of my Samsung products so I know this TV will last a long time and is more like an investment. I definitely got my moneys worth on this!
Written by a customer while visiting Samsung US
Customer Rating
3
great features
on April 23, 2021
Posted by: squared
[This review was collected as part of a promotion.] _Samsung is ready in the eyes it's like a great for your vision. great for gaming streaming mirroring. crystal clear quality
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 26, 2021
squared:
I am happy to hear that you are loving the great features and crystal-clear quality of your new 2021 65” QN90A TV. Out Neo Quantum Processor 4K analyzes the signal, source, and content scene-by-scene to optimize your 4K clarity.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
I am happy to hear that you are loving the great features and crystal-clear quality of your new 2021 65” QN90A TV. Out Neo Quantum Processor 4K analyzes the signal, source, and content scene-by-scene to optimize your 4K clarity.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome in bright room
on April 23, 2021
Posted by: Adam
[This review was collected as part of a promotion.] We have a super bright living room with lots of windows. We were super worried about the image in the room and wanted to buy the brightest screen out there. This did not disappoint. Great image quality.
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV with A Lot of Features
on April 23, 2021
Posted by: DDxNEO
[This review was collected as part of a promotion.] I use this TV for gaming and streaming. It has great picture quality with a lot of customization to get that exact look you want for different types of content.
I love using the built-in Steam Link App to stream games from Steam on my PC straight to the TV. I connect my PS4 controller to the TV and play right from my couch.
I wish software updates would come out more frequently to add new features, fix current issues, and maybe change the look of the UI, but that is the only complaint I have.
Written by a customer while visiting Samsung US