Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
3
Very visible.
on October 4, 2021
Posted by: Whools
[This review was collected as part of a promotion.] I would be able to get the full amount of clarity .
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 4, 2021
Whools,
Thank you for your review of Samsung's QN90A TV. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for your review of Samsung's QN90A TV. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
It's average.. could be better.
on October 18, 2021
Posted by: Beck333
[This review was collected as part of a promotion.] The quality of the TV is beautifully designed and crystal clear.. Great for any activity or service. The smart features are smarter and faster..The surround system is similar to a club or movie theater. The color and contrast are priceless which makes the multi view breathtaking and stuck.
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV easy to connect to and easier to use
on October 18, 2021
Posted by: Antonio
[This review was collected as part of a promotion.] This TV is huge the screen has the most vivid colors I use it for gaming and for movies with the family
.as for the features it's packed with speed and connectivity to my phone my blue ray player and tablet is effortless great TV good job Samsung no wonder why I switched from Apple long time ago
.as for the features it's packed with speed and connectivity to my phone my blue ray player and tablet is effortless great TV good job Samsung no wonder why I switched from Apple long time ago
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on January 28, 2022
Posted by: Vicious2441
[This review was collected as part of a promotion.] Amazing picture and sound I love my new tv. it really brings the room together, very clear display and the speakers sound amazing.
Written by a customer while visiting Samsung US
Customer Rating
1
Very frustrated and disappointed with this TV
on March 9, 2022
Posted by: Steven B
from Tucson, AZ
i wanted to like this tv (my third samsung) so, even though i was dissatisfied early on, i kept it thinking i would learn how to operate it optimally. but, i regret not returning it immediately.
i cannot pinpiont a combination of picture settings that will produce a consistently decent picture for mixed content - and i have spent three months trying every combination of expert settings across every picture mode. a show will sometimes look fantastic, but it all falls apart the moment i change the channel or source. even within a single tv program, the bright scenes will be way too bright while the dark scenes are so dark you can’t even see the image. also, the coloration looks unnatural the majority of the time.
i cannot pinpiont a combination of picture settings that will produce a consistently decent picture for mixed content - and i have spent three months trying every combination of expert settings across every picture mode. a show will sometimes look fantastic, but it all falls apart the moment i change the channel or source. even within a single tv program, the bright scenes will be way too bright while the dark scenes are so dark you can’t even see the image. also, the coloration looks unnatural the majority of the time.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Not a true 2.1 hdmi port.
on November 5, 2022
Posted by: Mickey
from Louisiana
I bought this TV about 6 months ago and I'm wishing I shopped around more.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a good buy for the options
on March 31, 2021
Posted by: TheGreek
[This review was collected as part of a promotion.] I use the TV for gaming and movies I never saw colors so bright and detailed . It also provides nice response to to its menu and controls. I like it that I cam adjust a lot of parameters thru the TV menu.
Written by a customer while visiting Samsung US
Customer Rating
5
As clear as the air we breathe
on April 1, 2021
Posted by: Sliemewave
[This review was collected as part of a promotion.] Mostly used to watch films with the important women in my life. Gaming is phenomenal on this tv.
Written by a customer while visiting Samsung US