Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
The best I've ever had!
on October 17, 2021
Posted by: Puddles52
[This review was collected as part of a promotion.] This tv is awesome has the clearest picture and all around qualify is great!
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 55
on October 17, 2021
Posted by: RowRow70
[This review was collected as part of a promotion.] The wide selection of preset apps make this a very versatile and ease of connection with the apps. The quality of sound and display is exceptional. We were so satisfied with our recent purchase of a 65 inch model that we didn't think twice about getting another Samsung product.
Written by a customer while visiting Samsung US
Customer Rating
4
Found it little too bright
on October 17, 2021
Posted by: Love
[This review was collected as part of a promotion.] I would like smasung to get oled TV now. That TV should have a sleek design. With humidity 2.1 for the sounds and games
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on October 18, 2021
Posted by: AmazingTV
[This review was collected as part of a promotion.] We use are Samsung TV for streaming movies, games and music. The picture and sound quality are out of this world amazing!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on October 18, 2021
Posted by: Poopstain
[This review was collected as part of a promotion.] One of the best tvs u will ever have a chance to use. Great picture quality for using a Playstation 5 on
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on October 18, 2021
Posted by: Andy
[This review was collected as part of a promotion.] Stream everything to it as I don't have cable, I love it.
Written by a customer while visiting Samsung US
Customer Rating
2
Picture was bright but panel was defective.
on October 18, 2021
Posted by: Mac050890
[This review was collected as part of a promotion.] Qn90a is great for gaming. The best pictur e I've had so far for a tv. Picture was very bright with plenty of color. Response time super fast. However my panel was defective. It had two dark spots on both sides towards the middle of the screen. When it's dark and some light in the scene there was a horrible light bleed around those two spots. Disappointing since I enjoyed the tv so much but I ended up returning it..
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 18, 2021
Mac050890,
Thank you for your review of the Samsung QN90A TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
Thank you for your review of the Samsung QN90A TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
OLEDs aren't always the "best"
on October 18, 2021
Posted by: HesyRaCur
[This review was collected as part of a promotion.] There are so many situations where this tv outshines other top competing tvs, in particular OLEDs. The brightness and vividness of this tv still surprises me. It does not matter what I am watching or what game I am playing, it always looks astonishing. I am really pleased with the technology samsung has put into this Neo QLEDs and look forward to more of their tvs in the future.
Written by a customer while visiting Samsung US