Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Picture
on October 13, 2021
Posted by: JL22
[This review was collected as part of a promotion.] The quality is amazing! No loss in frame rate while gaming and smooth quality through and through. 100% worth every penny!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent clarity and excellent speed
on October 13, 2021
Posted by: Jayzo
[This review was collected as part of a promotion.] I've never had any problem with Samsung products. I have always bought Samsung phones and I will never go back to Sony because of their speaker problems. Like I said I don't know anything about these newer TVs that are made by Samsung. All I know is that I want a Samsung because of the clarity and perfection that they put into it.
Written by a customer while visiting Samsung US
Customer Rating
4
SREAM to LIVE
on October 13, 2021
Posted by: STREAM2Life
[This review was collected as part of a promotion.] Stream from my song list every morning while getting ready for work. Before I know it I'm boppin and hopping till feeling happy, energetic and excited about my day
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Picture Quality
on October 14, 2021
Posted by: WinOracle
[This review was collected as part of a promotion.] The quality of the image for sports and movies is superior and continually surprises us. If I could only purchase one TV this would be it.
Written by a customer while visiting Samsung US
Customer Rating
5
It has awesome picture quality
on October 14, 2021
Posted by: Love
[This review was collected as part of a promotion.] I use mine for streaming and gaming i love it i love the picture quality i like Samsung TV so much
Written by a customer while visiting Samsung US
Customer Rating
5
wow!
on October 14, 2021
Posted by: monochromatic
[This review was collected as part of a promotion.] This TV is so good the colors are unbelievable. I had a cheap 4k TV and you can really see the difference. Movie and game nights are so much more fun. The audio is really good as well. 100% recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
The is a wonderful product
on October 14, 2021
Posted by: Blurayne84
[This review was collected as part of a promotion.] The streaming is good...the high quality of the color is amazing...Live pictures
Written by a customer while visiting Samsung US
Customer Rating
5
Update: MUCH better now
on October 14, 2021
Posted by: Jeff
i left a previous review in which i was unhappy with the judder and the motion compensation, and i had audio lag issues. samsung recommended that i update the firmware.
at the time my tv was on version 15xx. the latest available release was 1804.5 (iirc). i upgraded to the latest version and all of the issues i was having were resolved. there is no audio lag and i no longer see the motion issues. i would now recommend the qn90a.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 15, 2021
Hi Jeff,
Thank you for your updated review on Samsung's QN90A. I'm so happy to hear the latest firmware update has improved your experience with your new TV!
To ensure that your TV's performance is always optimized going forward, you may also want to enable Auto Update for convenience if you haven't already (Settings > Support > Software Update > Auto Update = On).
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for your updated review on Samsung's QN90A. I'm so happy to hear the latest firmware update has improved your experience with your new TV!
To ensure that your TV's performance is always optimized going forward, you may also want to enable Auto Update for convenience if you haven't already (Settings > Support > Software Update > Auto Update = On).
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US