Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Nice features
on October 11, 2021
Posted by: DiegoC
[This review was collected as part of a promotion.] The tv is great, is fast, nice picture,good connection with streaming platforms (most of them except for some of the most popular) ... easy synchronization with smart assistance like Google or Alexa
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is hella fire
on October 12, 2021
Posted by: DatAsian420
[This review was collected as part of a promotion.] I wake up to my TV, and fall asleep to my TV. Perfect quality for any shows or movies you watch, and is a straight up vibe when you're with a baddie.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture quality and features
on October 12, 2021
Posted by: Young
[This review was collected as part of a promotion.] Love all the features on this TV. Very easy to add all my accounts and sync with my Samsung products like phone and earbuds. You can tap your phone on the TV to cast your screen. Lots of stuff I haven't even discovered yet. The remote is cool too no batteries!
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV Ever!
on October 12, 2021
Posted by: Tiffonia
[This review was collected as part of a promotion.] We live streaming our shows and movies and my husband and kids love playing their video games on it. The picture is perfection, it's so clear! Will definitely by another Samsung TV!
Written by a customer while visiting Samsung US
Customer Rating
5
The TV of My Dreams!
on October 12, 2021
Posted by: Diva
[This review was collected as part of a promotion.] My Samsung is an amazing tv! It is mounted on my living room wall, on an articlate mount. The picture is so vibrant and crisp, you really don't have to pull it from the wall, the screen can truly be seen from any angle. The 4K and UHD are incredible! Sometimes I just watch the beautiful movies that are produced in that format. The colors are vibrant and everything is vibrant and "alive!" Movies are so immersive on this screen, I needn't go to the theater! It can be controlled with the remote, or "Smart Things," on my Samsung Galaxy Note 5G, or my Galaxy Tablet. It is feature laden, and any apps you don't have, you can easily add. It works with both Alexa or Google: your preference! It has beautiful "Ambient," mode, that makes your screen subdued, and sets a relaxing mood! The sound is great, right out of the box! You can add a soundbar, and external speakers, if you'd like, but they are definitely not necessary! Should you need support, as I did; a call to Samsung quickly remedied the problem! I am so not tech saavy! This was an investment in my viewing pleasure, my entertainment. This Samsung for me, was the "right choice!"
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV
on October 12, 2021
Posted by: CostcoKale
[This review was collected as part of a promotion.] Streaming movies and shows (NF, Prime, HBO), watching local content from our NAS, and Xbox Series X are the main ways we utilize our TV.
Pros: The brightness the Neo QLED can pump out can blow us away sometimes, which is great because we have a lot of daylight in our main room and the picture still shines through with ease. The picture and color are beautiful, I'm no color expert but the colors look far more accurate than any of the conventional LED TVs I've owned in the past, and the black levels are equally good. Xbox Series X I have plugged into the HDMI 2.1 port for maximum performance, and with the game mode that the TV can automatically switch is helpful.
Cons: The first HDMI port is the only 2.1 capable port, the others only support 2.0, but that fits my needs alright so for me it was ok. I notice sometimes during credits on a black screen that the Neo LED seems to be a bit dimmer at the edges of the text, maybe there's a setting that corrects this that I'm not aware of, but it is more noticeable when you first start using the TV. There are also rare times when something bright is on screen, like a HUD in a game, and the rest of the screen is dark you can see a slight glow around the lit element. I've only seen this a couple of times though, as normally the black level on the QLED seems pretty absolute.
Despite the few cons, I'm really happy with the purchase, and haven't seen any other TVs in this price range that impressed me as much.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 12, 2021
CostcoKale,
Thank you for purchasing the Samsung QN90A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung QN90A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvement over my old plasma tv
on October 12, 2021
Posted by: HappySamsungUser
[This review was collected as part of a promotion.] We use our new TV for streaming TV shows, movies, sports, music. We were able to connect our Bose surround sound system for vibrant audio, but the speakers on the TV are actually very good on their own. Set up and installation were easy, and the picture is absolutely stunning! Clarity and brightness are superb, even in difficult lighting situations such as high windows with potential glare. This TV looks great and minimizes glare extremely well. The smart features such as the built in apps and ability to connect to external devices such as a smartphone or tablet are excellent. We enjoy this product so much that we purchased a 55” of the same model and a matching Samsung sound bar for another room in our home.
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV on the Market!
on October 12, 2021
Posted by: sbert
[This review was collected as part of a promotion.] I have been using Samsung Neo QLED Smart TV for a few months now and I must say the picture is stunning. Every time I turn on this tv I am blown away with how vibrant and clear the picture is. The blacks are black and the colors are bright.
Samsung didn't stop there the Smart features of the tv are very fast and easy to use. The TV comes with a remote that is rechargeable via solar or a USB C cable. Gone are the days you need to hunt for batteries when all you want to do is relax and watch for favorite shows.
Written by a customer while visiting Samsung US