Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
GREAT PICTURE
on October 6, 2021
Posted by: MINES2
[This review was collected as part of a promotion.] Movies are so clear, so amazing of the picture colors and the blend, it amazing, like you can reach out and exactly touch the picture.
Written by a customer while visiting Samsung US
Customer Rating
5
This has s great picture size
on October 6, 2021
Posted by: Love4rose
[This review was collected as part of a promotion.] I love streaming all my favert movie's Supper amazing and clear I can even stream all my music and have a great sound
Written by a customer while visiting Samsung US
Customer Rating
5
The things this tv can do are amazing
on October 6, 2021
Posted by: Buckshot1959
[This review was collected as part of a promotion.] This tv will allow me to view and see my wonderful pictures and videos of all my Puppies being born and get to step back in time with its almost life like viewing.
Then if i feel like i just want to drift off i can put on a fire log and almost feel it warmth off the tv .
This tv will be my last as I'm old and used all my savings to by this .
Thank you- its a great tv .
Then if i feel like i just want to drift off i can put on a fire log and almost feel it warmth off the tv .
This tv will be my last as I'm old and used all my savings to by this .
Thank you- its a great tv .
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 6, 2021
Hi Buckshot1959,
I'm very glad to hear that you are happy with the picture of your new 2021 QN85A Neo QLED 4K Smart TV. The incredible image is powered by our new Quantum Mini LED technology which provides ultra-fine light control and deep black levels. Quantum Matrix Technology provides you with a bright picture with excellent contrast and color accuracy.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
I'm very glad to hear that you are happy with the picture of your new 2021 QN85A Neo QLED 4K Smart TV. The incredible image is powered by our new Quantum Mini LED technology which provides ultra-fine light control and deep black levels. Quantum Matrix Technology provides you with a bright picture with excellent contrast and color accuracy.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Good TV
on October 6, 2021
Posted by: Satya
from New Jersey
Expertise:Intermediate
I bought the TV a month ago on samsung.com, there is a slight bend(bowing) to the screen out of the box. I have been trying to get this TV replaced but have been unsuccessful in the last 3 and ½ weeks.
The TV looks great (of course if i get the replacement and do not see the bend) my rating will change and this TV has good features.
The TV looks great (of course if i get the replacement and do not see the bend) my rating will change and this TV has good features.
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 6, 2021
Satya,
Thank you for choosing Samsung's QN90A TV and for your review. I am very sorry to see that your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation -- laid on its side or tilted -- during transit, damage could have been done.
For physical damage which may have occurred during delivery, please know that you can initiate returns directly on the Samsung website under Support (upper right corner), then select My Orders.
If you need further assistance for order related questions, please call 1-855-726-8721.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Thank you for choosing Samsung's QN90A TV and for your review. I am very sorry to see that your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation -- laid on its side or tilted -- during transit, damage could have been done.
For physical damage which may have occurred during delivery, please know that you can initiate returns directly on the Samsung website under Support (upper right corner), then select My Orders.
If you need further assistance for order related questions, please call 1-855-726-8721.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Picture
on October 6, 2021
Posted by: Luigi88
[This review was collected as part of a promotion.] I would use it for gaming decently and movie nights but also to show my videos Pictureand tethering my Samsung phone as well Mostly gaming alot to expect for PS5 coming out and 8k quality and the magnificent sound of them as I unfold the story modes and multiply playing online games.
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about Tv
on October 7, 2021
Posted by: Teeram14
[This review was collected as part of a promotion.] Easy set up and streaming. Picture is great clear and sounds great.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the picture quality
on October 7, 2021
Posted by: Katt
[This review was collected as part of a promotion.] My family loves to stream we Netflix an Chill all the time!!! Best tv I ever purchased hands down I have bragged an promoted this TV couldn't be more satisfied
Written by a customer while visiting Samsung US
Customer Rating
5
No worries with Samsung neo
on October 7, 2021
Posted by: Lioz1
[This review was collected as part of a promotion.] I used to go out to theaters but since I bought this huge and clear and the greatest from Samsung. Am not worried about anything. movies series shows
Written by a customer while visiting Samsung US