Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
4
Quality picture
on April 1, 2021
Posted by: Samaniegoj5
[This review was collected as part of a promotion.] Prime, Netflix, Huu,Huynh, MAX and KpODI. I Truly enjoy the ease of navigating through the various inputs that the TV has to offer in period Truly enjoy the ease of navigating through the various inputs that the TV has to offer The quality of picture is unsurpassed want comparing other models in the same price range. I encourage anyone who is the market to take a look and do the research and I think they would be happy with what they found. The quality of picture is unsurpassed want comparing other models in the same price range. I encourage anyone who is the market to take a look and do the research and I think they would be happy with what they found.
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung products.
on March 30, 2021
Posted by: Jes1808ohler
[This review was collected as part of a promotion.] I buy only samsung products. I love my phone slthough its older and needs replacing with new version. I also love my tv. Clear picture. volume is great. In settings you can adjust just about anyway you want, thats awesome!. Thanks samsung fir reliable, great products! Im a customer for life, plus tell other all the time how wonderful ya'll are.
Written by a customer while visiting Samsung US
Customer Rating
5
Always a good tv
on March 31, 2021
Posted by: Love2watch
[This review was collected as part of a promotion.] I love this TV everything about it nothing is ever wrong with it it does not skip it doesn't slide it doesn't do anything that any other TV does.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the quality of the tv
on April 1, 2021
Posted by: Lovesgreen
[This review was collected as part of a promotion.] Love 2 watch the movies an the pictures are very clear an the games I like 2 play as well very happy over all.
Written by a customer while visiting Samsung US
Customer Rating
4
The product is credible
on April 1, 2021
Posted by: Sunny
[This review was collected as part of a promotion.] Excellent performance in visibility. The resolution in performance is impeccable. The warranty provided by manufacturers out compete its competitors in the industry. Remarkably in overall performances is essential in making the decision to like the product.
Written by a customer while visiting Samsung US
Customer Rating
1
Missing Live Tv Pause & Recording
on December 2, 2021
Posted by: Eric
from Bettendorf, IA
writing this to express my disappointment with no live tv pause and over the air recording. i have a ota antenna and usb drive. there is no reason that i shouldn't be able to pause live tv. the picture quality on the tv is great. just frustrating to not have features enabled that were available previously.
I would recommend this to a friend!
Features
1
Performance
1
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, December 3, 2021
Hi Eric,
Thank you for choosing Samsung's QN90A TV. We appreciate your thoughts regarding Live TV functionality and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for choosing Samsung's QN90A TV. We appreciate your thoughts regarding Live TV functionality and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Close, but no cigar. Basic functions missing.
on February 23, 2022
Posted by: Vihhu
epg has no search function. i was amazed how can this be, that i can't search a program by its name, when this was a standard thing about 20 years ago with many devices i had, but here this simple quality of life feature just doesn't exist, like a fridge missing its light.
i have plugged a hard drive to my tv as it supports it, but there's no way to make it kick up with the tv, so i could rewind and pause as i please. now it must be manually started every single time i start up the tv. no automation allowed here.
maybe the local dimming is still a work in progress or something, as the colours are sometimes very badly washed out in high contrast (dark/light) scenarios when it's in use
also the frame edges smell like garbage bag left in the sun. so i avoid getting too close to the tv.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, February 23, 2022
Vihhu,
We appreciate your review of Samsung’s QN90A TV. So we can better understand the problems you are experiencing and provide you with image adjustments, troubleshooting assistance or warranty service, please reach out Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you!
~ Samsung Specialist
We appreciate your review of Samsung’s QN90A TV. So we can better understand the problems you are experiencing and provide you with image adjustments, troubleshooting assistance or warranty service, please reach out Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
It has great detail to color
on September 7, 2021
Posted by: Stella4
[This review was collected as part of a promotion.] I love the color description and the sizes the tv comes in and the price. Oh and I also like that there's not really many TVs out there that are like this TV at all
Written by a customer while visiting Samsung US