Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
4
Great picture quality
on September 29, 2021
Posted by: Christine0320
[This review was collected as part of a promotion.] I use it for basically everything..gaming streaming and for the occasional chat.
Written by a customer while visiting Samsung US
Customer Rating
4
Hdmi Ports
on September 29, 2021
Posted by: Daniel
from Banning, CA
the tv seems great, however, i am not sure if i am simply using the wrong cables or if my tv came defective as i am not able to insert my hdmi cables into any of the ports except one. is there 1 port for standard hdmi cables and the rest (including arc port) supposed to be different cable types like mini hdmi?
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 30, 2021
Daniel,
Thank you for choosing Samsung's QN90A TV and for your review. I'm sorry to hear you're experiencing difficulties with connecting devices via HDMI. Please know most HDMI cables utilize a standard connector type and will be able to connect to any of the 4 HDMI inputs featured on your TV.
In addition to the 4 HDMI inputs, your TV also has 1 Optical, 1 LAN, and 2 USB ports; when connecting an HDMI cable, please ensure you are referring and connecting to any of the ports labeled 'HDMI 1' through 'HDMI 4'.
Should you need further assistance in connecting devices via HDMI, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung's QN90A TV and for your review. I'm sorry to hear you're experiencing difficulties with connecting devices via HDMI. Please know most HDMI cables utilize a standard connector type and will be able to connect to any of the 4 HDMI inputs featured on your TV.
In addition to the 4 HDMI inputs, your TV also has 1 Optical, 1 LAN, and 2 USB ports; when connecting an HDMI cable, please ensure you are referring and connecting to any of the ports labeled 'HDMI 1' through 'HDMI 4'.
Should you need further assistance in connecting devices via HDMI, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on September 29, 2021
Posted by: Matt
[This review was collected as part of a promotion.] Best picture and easy to use. #supertv best experience for your eyes.
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Written by a customer while visiting Samsung US
Customer Rating
5
Just beautiful
on September 30, 2021
Posted by: Lovemelongtime
[This review was collected as part of a promotion.] Steaming and Steaming and playing video game. video game. s.Steaming and playing video game. Steaming and playing video game.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on October 1, 2021
Posted by: tdt198820
[This review was collected as part of a promotion.] This is a big size and great picture you can't get much better for moving watching
Written by a customer while visiting Samsung US
Customer Rating
5
Vibrant and all-around amazing
on October 1, 2021
Posted by: Lcars
[This review was collected as part of a promotion.] Absolutely vibrant colors and blacks so black you’ll think the tv is turned off.
Very user friendly
Thin sleek and beautiful with attention to detail
Price equivalent may be a little better then OLED
works great with my 5.1 Amp receiver. Apple tv.
And even plays movies in perfect Quality from my networked storage device.
And even plays movies in perfect Quality from my networked storage device.
Written by a customer while visiting Samsung US
Customer Rating
4
This product has some great features
on October 1, 2021
Posted by: Hihihihi
[This review was collected as part of a promotion.] I used this tv for gaming and watching shows or movies. Everything run pretty smoothly with no major issues. The quality of the screen is very clear allowing the hughest quality frame rate
Written by a customer while visiting Samsung US
Customer Rating
4
Nice but fragile
on October 1, 2021
Posted by: ICEPR28
[This review was collected as part of a promotion.] This TV has a bright picture and some awesome features within a very almost invisible edge. Has the ability to look just like a moving picture frame or display your favorite family pics. Has many built in apps, which comes to adding your own not to easy. The sound quality is not very good I'm guessing since the frame is so thin speakers mounted in rear area. Remote controller not user friendly won't control completely my Xfinity control box. I still would recommend this TV as the Pros overcome the Cons.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 1, 2021
ICEPR28,
Thank you for purchasing the QN90A TV and for sharing your feedback regarding the sound quality. Your new TV features SpaceFit Sound to optimize sound tailored to your environment and Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
You can control your connected devices (such as your Xfinity cable box) using your TV remote by following these set-up steps:
1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote.
2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote.
3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected.
4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. Occasionally, the device may not respond after it's registered. To make sure the connection is made, you need to re-register the device.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the QN90A TV and for sharing your feedback regarding the sound quality. Your new TV features SpaceFit Sound to optimize sound tailored to your environment and Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
You can control your connected devices (such as your Xfinity cable box) using your TV remote by following these set-up steps:
1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote.
2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote.
3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected.
4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. Occasionally, the device may not respond after it's registered. To make sure the connection is made, you need to re-register the device.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US