Customer reviews from Samsung US
Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
793
4 Stars
152
3 Stars
35
2 Stars
10
1 Star
30
48%of customers recommend this product.
(
33 out of
69)
Customer Reviews for Samsung - 98" Class Neo QLED 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Samsung television great picture clarity and size.
on September 24, 2021
Posted by: cindy
[This review was collected as part of a promotion.] I bought a 55 inch Samsung television it is a nice size television. The picture clarity is great and colors are vibrant. It is a definite upgrade from my last television. I enjoy watching football , movies , cartoons on my Samsung television.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung NeoQLED 75” TV.
on September 24, 2021
Posted by: Drew
[This review was collected as part of a promotion.] We watch all types of programs: Movies, Sports, TV shows, and Documentaries. The quality of Every program is exceptional. Pictures are excellent and very clear. It feels like physically we are right there viewing in person. The technology is producing amazing clarity viewing.
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv with exceptional picture clarity
on September 24, 2021
Posted by: Arvind
[This review was collected as part of a promotion.] Tv is super good with exceptional quality . Movies and shows looks crystal clear . Only negative being eyes seems to hurt when we watch it in dark room in peak brightness . Brightness optimization works good and kind of solves the problem to an extent .
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 24, 2021
Arvind,
Thank you for purchasing the 2021 Samsung Neo QLED QN90A and sharing your thoughts on the image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas, and the Quantum Processor 4K elevates every picture to 4K.
If you are uncomfortable with the default brightness settings, you can customize the brightness level between 0 – 50 to your preference. Go to Home > Settings > Picture > Expert Settings > Brightness.
You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices:
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the 2021 Samsung Neo QLED QN90A and sharing your thoughts on the image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas, and the Quantum Processor 4K elevates every picture to 4K.
If you are uncomfortable with the default brightness settings, you can customize the brightness level between 0 – 50 to your preference. Go to Home > Settings > Picture > Expert Settings > Brightness.
You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices:
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best
on September 24, 2021
Posted by: Cardiffboy
[This review was collected as part of a promotion.] Lightweight, easy to setup, modern interface, gaming is facilitated and fast. The many functions of the tv are facilitated by Bibsby who is friendly and natural. Would highly recommend this tv.
Written by a customer while visiting Samsung US
Customer Rating
5
The Tv is great
on September 24, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] The tv is amazing And everything is incredible it’s a great deal and price, I recommend this Tv for everyone.
Written by a customer while visiting Samsung US
Customer Rating
5
Neo QLED 4K Amazing picture
on September 24, 2021
Posted by: DaveSung
[This review was collected as part of a promotion.] Our Samsung Neo QLED 4k is used as our main TV and we stream Netflix, Prime and HBO Max. The picture is crystal clear and the smart TV interface is great and easy to use. The sound is also amazing, it's like having a built in surround sound system. I would highly recommend this to anyone looking for a new TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Great for viewing from anywhere!
on September 24, 2021
Posted by: SteelerNation
[This review was collected as part of a promotion.] We purchased this tv for our family room specifically because there are a wide range of seats and angles to view the TV. This is by far the best viewing we have ever had. From the front or side, the picture doesn’t degrade. Super easy to set up!
Written by a customer while visiting Samsung US
Customer Rating
4
Decent tv
on September 24, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] Picture is nice. Remote is solar charge which I don’t like. Confusing software on tv.
Written by a customer while visiting Samsung US