Customer reviews from netgear.com
NETGEAR - Nighthawk AX1800 Dual-Band Mesh Wi-Fi 6 Satellite - Black
Average customer rating
3.8 out of 5
3.8
(31 Reviews)
Open Ratings Snapshot
Rating breakdown 31 reviews
5 Stars
15
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
6
62%of customers recommend this product. 
(
10 out of 16
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Nighthawk AX1800 Dual-Band Mesh Wi-Fi 6 Satellite - Black
Customer Rating
3 out of 5
3
Satellite perfomance
on March 9, 2021
Posted by: Zbigniew
Verified Purchase:Yes
Unit did not connect as per instruction. I took one hour to get this work.
Response from netgear.comBy Consumer AffairsMarch 10, 2021
Hi Zbigniew,

Thank you for your feedback on the installation of your MS60. We appreciate your feedback and we want you to know that your experience is important to us. This resource should help you https://kb.netgear.com/000061554/How-do-I-install-my-NETGEAR-Mesh-WiFi-6-System

Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
This product stinks
on April 13, 2021
Posted by: KenS123454321
Gender:Male
Length of ownership:1 month
I wish I could give it a lower rating. After many tech support calls and many different problems I have given up. This product is very buggy. I had a different problem each time I had to call. finally the satellites would not connect anymore. Netgear should be ashamed to sell this product. Just JUNK!!! Please do not buy this product. So
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer AffairsApril 14, 2021
Hi KenS123454321,

Thank you for your feedback on the MS60 Nighthawk mesh satellite. We have located your case history and we will follow up on your case. If you need further assistance, please email us at netgearteam@netgear.com.

Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Solid mesh network home network
on January 14, 2022
Posted by: TXRedPatch
Gender:Male
Verified Purchase:Yes
Super easy to install and/or expand. Both mobile app and web site are easy to use. Some equipment will not work with a mesh network; however, so keep that in mind if you decide to upgrade.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Mesh is the way to go for coverage !!
on February 1, 2022
Posted by: Mr. T
Gender:Male
Verified Purchase:Yes
I have 5 satellites on my system and all are connected they spec it at 3 .. but I've been in networks for 4.5 decades plus ..
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Rapid response
on March 19, 2022
Posted by: Cevan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed another satellite to fill a dead spot in my coverage. The satellite was here in 2 days. Great service!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Room for improvement
on May 25, 2022
Posted by: Bllin51
Gender:Male
Verified Purchase:Yes
Distance between satilites is not as great as it should be. Satilites only have 1 RJ45 port and they should have at least 4.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Coverage
on May 13, 2022
Posted by: The Healing Center
Verified Purchase:Yes
Awesome. Covers two stories, 3,200 square feet each.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Compact Design, Good Working Mesh WiFi
on July 14, 2022
Posted by: Steve75117
Verified Purchase:Yes
Compact Design, Good Working Mesh WiFi. We use it to cover not just our house and guest suite but also the animal stables. Zero complaints.
Written by a customer while visiting netgear.com
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