Customer reviews from netgear.com
NETGEAR - Nighthawk AX1800 Dual-Band Mesh Wi-Fi 6 Satellite - Black
Average customer rating
3.8 out of 5
3.8
(31 Reviews)
Open Ratings Snapshot
Rating breakdown 31 reviews
5 Stars
15
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
6
62%of customers recommend this product. 
(
10 out of 16
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Nighthawk AX1800 Dual-Band Mesh Wi-Fi 6 Satellite - Black
Customer Rating
1 out of 5
1
Sucks and review minimum characters is ridiculous
on March 13, 2021
Posted by: Grambo765
Length of ownership:1 month
Verified Purchase:Yes
Keeps dropping out very disappointed. Bought another extension hub. Still sucked.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, March 15, 2021
Hi Grambo765,

We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your Nighthawk Mesh. This resource should help you with the setup: https://www.youtube.com/watch?v=PwIU3-67pzQ

Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Product
on July 18, 2020
Posted by: Jarrett89
Gender:Male
Length of ownership:1 week
Not a single dead zone in my entire house thanks to these. If possible, I recommend hardwiring each satellite with ethernet for optimum performance. Setup is as easy as it gets; the ones complaining they couldn't get it working are probably just boomers.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Garbage
on May 31, 2020
Posted by: Todd Palmirotto
Couldn’t get it to link up to our modem. Brought it back to the store.
Response from netgear.comBy NETGEAR Team, June 1, 2020
Hi Todd,

The add-on satellite needs the MR60 to connect to. We are sorry for any confusion. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
no hassle connections
on January 21, 2023
Posted by: Uncle Pap
Verified Purchase:Yes
Straight forward installation. New Satellite linked to existing system after following the directions that are located on the url address based web site
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great signal strength Fast speed
on January 10, 2021
Posted by: Jess
I replace my Cox cable modem and wireless router with Netgear. The signal strength throughout my 2200 sqft house is great. I can even connect my outdoor TV to the internet now. I get the same speed on wireless as I do with the computer plugged into the internet. Great products.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Good product but poor instructions
on November 1, 2020
Posted by: Richard and Karen Scott
The installation instructions were 3 pictures but they did not say to install the mesh system rather than the router. I had to call tech support because it would not install.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Mesh network
on December 19, 2020
Posted by: F Allison
Once I got my existing router/modem operating as only a modem the system was easy to install. Seems to be working great!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Exactly what I wanted
on January 27, 2021
Posted by: Anonymous
This home mesh wifi system was just what I was looking for. I am extremely satisfied with my purchase.
Written by a customer while visiting netgear.com
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