Customer reviews from whirlpool.com
Whirlpool - 4.8 Cu. Ft. Electric Range - Black
Average customer rating
4.2
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
46
4 Stars
27
3 Stars
11
2 Stars
5
1 Star
2
80%of customers recommend this product.
(
44 out of
55)
Customer Reviews for Whirlpool - 4.8 Cu. Ft. Electric Range - Black
Customer Rating
2
Not ready for prime time
on August 21, 2024
Posted by: SusanL
from Naples, FL
[This review was collected as part of a promotion.] Firstly, Hello ALL range manufacturers listen up! I did a lot of research trying to find an electric coil range that didn't look the same as 50+ years ago. I wanted a self cleaning one with no controls in the back so I'd have a nice unobstructed view of my gorgeous backsplash to my hood. The housing development where I live, offers NO gas. I needed an electric coil range because I use cast iron pans. I was advised not to get a smooth top because the cast iron pans would ruin the top if the pans were dragged. Well jeez, here's a news flash; cast iron pans are heavy and of course they will be dragged! It's ridiculous there are no other electric coil top models that have an updated appearance with 2 large coil burners and 2 small coil burners and a drawer under the oven. I looked. I bought it for the look of it and the large oven. I am renovating my kitchen, it appears a little more modern than the still archaic looking coil ranges 2) All Whirlpool did with this range was take the rear top, where the knobs are, and weld it on the front, therefore it juts out quite a bit in front because of that. So the rear burners are harder to reach. I'm a woman at above average height of 5'6", with long arms and I have to stand on tippy toes to see the entire pans on the back burners! How this is rated ADA compliant is a mystery. I'm sure someone got their palm greased, $$. Yes, a person in a wheelchair can better reach the controls in the front, but there is no way they can see and maybe not even reach, the back burners AND there ar no models in the store to see or try this out 3) Because all Whirlpool did was take the back knob control unit off and weld it to the front, the burners and controls are all backwards, not a big deal but you'll have to get reacclimatized to which knob controls which burner. 4) Again because whirlpool took the clunky control panel from the rear and welded it to the front, your oven is lower and the drawer is smaller. 5) There is a huge gap between the front controls and the oven door. So even with the door closed, you can clearly see all the stickers (model & serial #, warnings, etc) on the inside of the door face, the stickers are white and neon orange. The huge gap makes this expensive stove look cheap. 6) It came with no instruction booklet, only a booklet for installation. There are no instructions online either. Not a big deal you say? Well, you're wrong. If you don't use the Lasagna or Pizza button to preheat the oven you'll be waiting hours for it to get to temperature. 7) The top doesn't open so be careful not to spill anything that can get past the drip bowl there is no way to clean it. 8) It cooks well, I haven't had any issues with it shutting off as others have commented on, but I use heavy Calphalon and cast iron pans 9) The handles are too bulky and high, just as another commenter said. But remember Whirlpool chose a cheap update why in the world would they put nice, new, sleek, smaller handles, which would probably cost them 5 cents each due to their buying volume, on a barely thought out remodel such as this? 10) In conclusion: I'd say buy a different range, if your reasons are the same as mine, but there aren't any if your only choice is electricity. I'd have switched to gas if I could, many more options in gas.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 21, 2024
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #582154.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #582154.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
sleek, attractive range
on September 23, 2024
Posted by: Lucy
from Appling, GA 30802
[This review was collected as part of a promotion.] I am enjoying using my new range that was installed earlier this month. I was concerned about the black being hard to clean without streaking but am surprised how easy it is. I just use Dawn, water and my dish cloth.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful stove. So glad I chose this one.
on October 13, 2024
Posted by: Penny$
This stove is everything I wanted. Cooks perfect coil heat. Very easy to clean.
Haven't used the oven clean cycle. Bake cycle works perfect.
Haven't used the oven clean cycle. Bake cycle works perfect.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice looking electric range
on December 29, 2024
Posted by: dncr3cats
[This review was collected as part of a promotion.] My new range is different than the older ones. The oven is not as hot and the burners are much hotter than my old one. Working on making it work.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Range
on August 3, 2025
Posted by: Junk
[This review was collected as part of a promotion.] Deliver July 1 2025 have not used the oven don't work the oven light stay on does not go off. I'm not a happy person you ruin my Sunday family dinner Your service department needs some class on helping get my oven fixed not trying to sale me extended warranty that may not pay for the part s and answer the phone. no star will my range get fix .I buy whirlpool but this will be my last
Response from whirlpool.comBy Branded Team, Consumer Care, August 5, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 761860
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
on February 17, 2026
Posted by: Rachel
[This review was collected as part of a promotion.] Can't review it yet since I only have the use of 3 burners and I can't use the oven. How did it leave the factory in that condition? The oven door doesn't stay open. Certainly can't try to take something hot out of the oven without getting burned. Since you insist I rate the oven now I can only give it a 1. It needs to be repaired. It's brand new. Check your appliances before they leave the factory .
Response from whirlpool.comBy Branded Team, Consumer Care, February 18, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 921589.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 921589.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool drop-in stove
on May 23, 2022
Posted by: Redbull
[This review was collected as part of a promotion.] Very nice stove. The reason I gave it a "4" is because I am short and where the controls are, it sticks out some that I can't reach the back of the stove to clean it. Otherwise it works great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on May 19, 2025
Posted by: Gary
[This review was collected as part of a promotion.] This range exceeds our expectations. Very nice front control panel and child proof. Love the digital readout display.
Written by a customer while visiting whirlpool.com