Customer reviews from whirlpool.com
Whirlpool - 4.8 Cu. Ft. Electric Range - Black
Average customer rating
4.2
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
46
4 Stars
27
3 Stars
11
2 Stars
5
1 Star
2
80%of customers recommend this product.
(
44 out of
55)
Customer Reviews for Whirlpool - 4.8 Cu. Ft. Electric Range - Black
Customer Rating
3
Disappointed, Would not buy again
on March 20, 2024
Posted by: Bob24
from Colorado
[This review was collected as part of a promotion.] Because we like the coil-electric stoves and not the glass top ones, we bought this sight unseen. Our color choices were white or stainless steel. We chose stainless steel, only to realize upon delivery that the range is black, with some silver trim pieces. Very disappointing.
The range itself works fine, but the knobs that control the burners are completely opposite of what you would normally expect. The off position is at 6 o'clock and you turn the knob counterclockwise to go from Low to High Temp.
The stovetop is difficult to clean because there is a ridge all the way around it that makes it nearly impossible to remove and crumbs or debris from cooking.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK features
on November 3, 2024
Posted by: Fireman
[This review was collected as part of a promotion.] Had this purchase to replace outdated stove that no longer get parts for. Hate with a passion the new coil burners over temp sensors in the middle. Have some pots not heavy enough. Will need to buy sensor less coils. This stove is deeper and will have to now modify the counter top. This is slide in and has no edge covers.
Written by a customer while visiting whirlpool.com
Customer Rating
2
A watched pot never boils
on July 24, 2025
Posted by: Frustrated
from Eagle Creek, Oregon
[This review was collected as part of a promotion.] We needed a coil top stove for canning purposes, so we chose this range because it is one of the few remaining stoves available with coil heating elements. Unfortunately, this stove has "smart" coils that are supposed to turn off when the temperature gets too high. Well, we tried to boil water in a large Dutch oven pan on one of the 8" burners. The burner shut off before we could get a rolling boil going. We had a local tech (ordered by Whirlpool) come out to determine if anything was wrong, but everything seemed to be functioning as designed (he also couldn't get water to boil during the 20 minutes it was turned on high). He called Whirlpool to strategize with one of their techs and was told that we should just go out and buy regular, old-fashioned burners ourselves, but Whirlpool would not replace the "smart" burners with anything other than more "smart" burners. So we had to go buy new burners, out of pocket, elsewhere - just to boil water! We are not happy. The oven seems to work fine.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 25, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Rang,e please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #757048.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Rang,e please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #757048.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we were looking for.
on March 25, 2022
Posted by: Happy Camper
from Olympia, Washington
[This review was collected as part of a promotion.] We're looking for a mid range stove without a glass top. Most of the stoves available with coils have the knobs on the back and are more cheaply made. This one has a higher level of quality than most of those.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Mostly happy with purchase
on August 9, 2022
Posted by: Estelle
from Alabama
[This review was collected as part of a promotion.] I would give the range 5 stars if it had come with side flanges that cover the cutouts of the adjoining counters, like my old range did. I am aware that there are range extenders to use for this purpose, but the openings between the range and counters are not wide enough to slip the extenders in. I ordered the range from a picture and did not notice the lack, so I guess it was my fault.
Written by a customer while visiting whirlpool.com
Customer Rating
2
the range burners boil water at low
on October 16, 2022
Posted by: Johnthehess
from Crested Butte, CO
[This review was collected as part of a promotion.] I bought this range a month ago and I am very unhappy. When I turn on the burners on, even at low setting, water in a pan boils. I can never use medium. That's like turning the burner onto Hi. I called Whirlpool and sat on the phone for an hour until somebody came on the line and after another half hour he said they will send somebody out to fix it. I live in a rural area and no one has showed up for a week and half. They said call back if no one shows up and they will pay a local person to fix it. Oh great. Another hour on the phone waiting!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, October 21, 2022
Thank you for sharing your insights with us, Johnthehess. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice range
on December 14, 2022
Posted by: KD662
from Milford, CT
[This review was collected as part of a promotion.] So far we are happy with the range. The oven racks could be a bit sturdier. They bend with easily. Other than that we are happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Stove Top
on January 20, 2023
Posted by: Tbird
from Lansing, MI
[This review was collected as part of a promotion.] This range as a whole is fine but the black top is hard to keep clean. The dinging/pinging of the burners is annoying. There should also be a light on the burner knobs to indicate whether the burner is on or off.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com