Customer reviews from simplemobile.com
Tracfone - Simple Mobile Samsung Galaxy A12 32GB Prepaid - Black
Average customer rating
4
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
17
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
4
Customer Reviews for Tracfone - Simple Mobile Samsung Galaxy A12 32GB Prepaid - Black
Posted by: Atratuscythe 1
Verified Purchase:Yes
For the price it's a great phone. The picture quality is good, the sound is good. I ordered it for my brother and he loves it.
Written by a customer while visiting simplemobile.com
Customer Rating
5
I love my galaxy a12 phone it is so simple to use
on February 19, 2022
Posted by: Sassy
Verified Purchase:Yes
Yes this is the best phone i have bought
I love the galaxy a12
I love the galaxy a12
Written by a customer while visiting simplemobile.com
Posted by: Niya
Verified Purchase:Yes
My phone has good camera quality! The size is nicer than the A10E phone I had overall I jut like Samsung phones !
Written by a customer while visiting simplemobile.com
Posted by: red55
Verified Purchase:Yes
The A12 is great! I have just had it one week and it's really fast compared to my 5 year old one. I recommend it.
Written by a customer while visiting simplemobile.com
Customer Rating
1
Good phone for photos but poor phone for data
on March 26, 2022
Posted by: Gordon
After calling and chatting with customer support still unable to use Wi-Fi unless inside building near access point. Recommend getting unlimited data plan if you want to use socal media because I used the 5 gigs in one day.
Response from simplemobile.comBy SIMPLE Mobile, March 26, 2022
Hi. This is Frank from SIMPLE Mobile. We are sorry to hear that you are having issues with the data service. Allow us to help you with it. To assist you, copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Posted by: Elainaver
Verified Purchase:Yes
Best phone I've ever had! Camera is great Sound is great and the battery lasts super long time. I am thrilled with you
Written by a customer while visiting simplemobile.com
Posted by: kiera
Verified Purchase:Yes
I brought this phone like almost a month ago have not even use it cause its running to slow tapping the keys to many time just get a response only thing I like about it is how big it is nd that is has 4 camera i called about it but because i did not put insurance on it they don't want to do nun about it just waste of my money never again
Response from simplemobile.comBy SIMPLE Mobile , April 11, 2022
Hi. This is Jude from SIMPLE Mobile. We would like to sincerely apologize for the inconvenience you've experienced with our service. Allow us to have an opportunity to make things right for you. To better assist you, please copy this link https://www.simplemobile.com/contactus and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Posted by: Vanessa
Verified Purchase:Yes
I LOVE my Samsung Galaxy A12! Great features and I love the fact it's a large phone...easier for me to hold and handle! Well worth the price!
Written by a customer while visiting simplemobile.com