Customer reviews from Samsung US
Samsung - Galaxy Book Pro 360 Wi-Fi 15.6" AMOLED Touch Screen - Intel® Core™ i7-1165G7- 8GB Memory- 512GB SSD
Average customer rating
4.4
(355 Reviews)
Rating breakdown 355 reviews
5 Stars
255
4 Stars
50
3 Stars
13
2 Stars
15
1 Star
22
88%of customers recommend this product.
(
275 out of
314)
Customer Reviews for Samsung - Galaxy Book Pro 360 Wi-Fi 15.6" AMOLED Touch Screen - Intel® Core™ i7-1165G7- 8GB Memory- 512GB SSD
Customer Rating
5
Small but powerful
on June 26, 2021
Posted by: Elementri
from Mesa AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] This is a stunning notebook, that happens to also be a tablet. While it is lightweight, the metal casing gives it some heft that makes you think this is sturdy. It boasts a full keyboard, that's is comfortable to type on, a 10 key and an S pen for using in tablet mode. While the hinges seem a little wonky overall it holds up to heavy use. The battery life is outstanding. I've gone up to 48 hours without having to charge it.
This laptop comes with 2 USB-C ports and a Thunderbolt port, all of which can be used to charge via the charger. It also a microSD multi media card reader on the right side, as well as headphone in port.
In addition to the stunning AMOLED touch screen, there are 2 speakers underneath with crystal clear sound. At the top of the screen is 720p HD camera, microphone and an ambient light sensor.
The only major cons I noticed are the speakers are a tad small, and the touchpad is so big it interferes with typing.
All in all this is an excellent, long lasting laptop well worth the price.
This laptop comes with 2 USB-C ports and a Thunderbolt port, all of which can be used to charge via the charger. It also a microSD multi media card reader on the right side, as well as headphone in port.
In addition to the stunning AMOLED touch screen, there are 2 speakers underneath with crystal clear sound. At the top of the screen is 720p HD camera, microphone and an ambient light sensor.
The only major cons I noticed are the speakers are a tad small, and the touchpad is so big it interferes with typing.
All in all this is an excellent, long lasting laptop well worth the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The screen WILL crack
on September 14, 2022
Posted by: Brandon
the screen cracks on these. it is virtually inevitable due to a design flaw. i have two. also the wifi will develop a glitch.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 15, 2022
Tombombadil, thank you for your feedback on the Samsung Galaxy Book Pro 360. Depending on how long you’ve owned the device we would recommend checking in to the warranty and then reaching out to the Samsung Support or Customer Care+ Teams to see what remedy can be found for the screen of your device as well as troubleshooting the Wi-Fi. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy this product
on November 12, 2021
Posted by: Dahab
from Houston, TX
Expertise:Expert
suddenly after 3 months of buying the product, internal hair cracks damaged the screed without any external damage or impact to the device.
Do not waste your money
Do not waste your money
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
A laptop that I need
on August 4, 2021
Posted by: Anonymous
from Massachusetts
Expertise:Intermediate
I bought it last June. I have been tired of carrying my old heavy laptop. The lightweight feature of this laptop capture me at first sight. It’s so sleek and lightweight. After over a month of using it almost every day, I only can say that I love it. The laptop performs well with my workflow which is mainly web browsing, streaming, office activities, and some photoshop. With my workflow, the battery normally last 7-9 hours, depends on how many programs running at the time. I usually leave all of my programs running in the back, so that I can jump over any time.
The only thing I dislike is when I use it as tablet and take note in OneNote, it sometimes catch the movement of my hand touch instead of the S pen, even though I change the settings to ignore touch while using pen; that slow down my note taking a bit. Otherwise, I am really happy with the purchase.
The only thing I dislike is when I use it as tablet and take note in OneNote, it sometimes catch the movement of my hand touch instead of the S pen, even though I change the settings to ignore touch while using pen; that slow down my note taking a bit. Otherwise, I am really happy with the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
True review
on September 1, 2021
Posted by: Sariful
from 100-37 196th street Hollis.
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this on 20 July and used it and also tested it but the result is not good because the battery do not last 20 hours and also the screen which shakes when you use the s pen I only like the 2-in 1 mood.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on October 7, 2021
Posted by: Doc G
attempted to buy this to replace an older surface laptop. initially, i was super excited to receive it. however, once i started to use it i was immediately disappointed. still ended up using my old surface laptop. this computer started to give me issues with its refresh rate. display and lettering intermittently became really fuzzy. it was worse in tablet mode. exchanged for hp spectre. i love samsung but after my experience with their appliances and now computers, they should stick to phones.the only thing great about it was it's beauty. coming from a surface computer which had a matte top keyboard, i found this keyboard to be too cold to touch most of the time because of its metallic material.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Awkward Feel
on October 9, 2021
Posted by: FLuser
from FL
i hate the location of the mouse pad and feel of the keyboard. wanted to love this laptop so bad and the processor & specs are excellent but it is uncomfortable and awkward. it's a larger piece and the mouse pad is set more to the left. if i was left handed it might not be a big deal but as someone who is right handed, it feels awkward and i find myself needed to reach across and often have the laptop angled to my side slightly and not looking directly at the screen to use the left click on the mouse while working with it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Portable and Powerful
on May 24, 2021
Posted by: Prit
from NY
Expertise:Expert
I pre-ordered the galxybook pro 360 15 inch and it is great. The laptop is extremely lightweight and powerful. The display is incredible and the 15 inch laptop comes with 11 gen i7. A 15 inch laptop with i7 is a great deal at this price. The best part is the Samsung ecosystem. If you own a Samsung phone or a tablet, life is so much easier how these devices interact with each other. I highly recommend this laptop.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US