Customer reviews from Samsung US
Samsung - Galaxy Book Pro 360 Wi-Fi 15.6" AMOLED Touch Screen - Intel Core i7-1165G7- 8GB Memory- 512GB SSD
Average customer rating
4.4
(355 Reviews)
Rating breakdown 355 reviews
5 Stars
255
4 Stars
50
3 Stars
13
2 Stars
15
1 Star
22
88%of customers recommend this product.
(
275 out of
314)
Customer Reviews for Samsung - Galaxy Book Pro 360 Wi-Fi 15.6" AMOLED Touch Screen - Intel Core i7-1165G7- 8GB Memory- 512GB SSD
Customer Rating
2
Lightweight, convenient, but extremely fragile
on March 31, 2022
Posted by: Shawn
from Atlanta, GA
it's a sufficiently powerful laptop and extremely light for its size. attractive design and keyboard is comfortable.
the trade-off is that the screen is flimsy cracked after just a few months of normal use. the screen also doesn't stay in place since it is so light. the hinge is also fragile and started creaking after a month of use. would not recommend flipping this laptop 360° very often.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy Debra, Social & Commerce, November 10, 2022
Hi Shawn, thank you for taking time to review your Samsung Galaxy Book Pro 360. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our products. It sounds like your device may still be covered under warranty so I have linked that below for your convenience. I have also included the link for Samsung Care+ which can be added to eligible devices to extend protection to your device in the event of liquid damage or broken screens, for example. Please reach out with any additional feedback or questions you have. Samsung Support, linked below, is here for you! Thank you for being a valued Samsung customer. – Debra smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus smsng.us/Samsung-Support Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
1
bad choice
on April 13, 2022
Posted by: Oscar
from Miami
computer shuts down and sometimes does not charge. very unstable software and bad quality. mousetrack sounds like there is a broken piece inside and not responding accurate.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Response from Samsung USBy Debra, Social & Commerce, November 10, 2022
Oscar, thank you for reviewing your Samsung Galaxy Book Pro 360. We appreciate your feedback as it allows us to improve the functionality and design of our products while remaining innovative. At Samsung, we strive for all of our consumers to be overjoyed with their purchase so I ask you to kindly reach out to us at Samsung Support to troubleshoot your device. We are here for you Oscar. Below I have included the link for Samsung Support for your convenience. Thank you for being a valued Samsung customer. – Debra smsng.us/Samsung-Support Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it!
on April 23, 2022
Posted by: Sandee
from Arlington
this galaxy book honestly blew my mind away and is the first samsung laptop i own. its very thin, lightweight, and has strong operating system. i also find it convenient to turn on or login using biometrics, fingerprint, to sign on. though, it does not suppors ir for facial recognition, which i hope in future upgrades, itll be added.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A W E S O M E L A P T O P ! ! ! ! ! ! !
on April 27, 2022
Posted by: Gaston
from Argentina
it's amazing overall.
amazing minimalist and beautifull design.
super slim and light.
super powerful
no plastic, everything that covers it is military aluminum, top, bottom and inside, included the touch panel
the amoled full hd screen looks great with the benefit of super thin borders.
long duration battery
the only problem is that it didn't come with the s pen in the box (i live abroad, but my friend who bought the laptop for me will claim it)
amazing minimalist and beautifull design.
super slim and light.
super powerful
no plastic, everything that covers it is military aluminum, top, bottom and inside, included the touch panel
the amoled full hd screen looks great with the benefit of super thin borders.
long duration battery
the only problem is that it didn't come with the s pen in the box (i live abroad, but my friend who bought the laptop for me will claim it)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Most incredible laptop that I have seen
on May 4, 2022
Posted by: crusen8
i have had a lot of pc's, all main stream brands. some for work and others for gaming and i have built 6 from scratch for photography and video editing. i am very impressed so far with the quality and capabilities of this laptop. the display is the best i've ever seen on a laptop. the overall performance and speed is just incredible. normally, to get this kind of performance, i would have to do all kinds of upgrades. i also need to mention that to have a system that is this powerful and be as light and compact as this is makes it so easy to take anywhere.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Great LIttle Machine
on May 11, 2022
Posted by: Ahnrie
from Austin, TX
smooth and fast -- a great little on the go windows 11 machine. i use it for browsing in bed, curled up sketching in a beanbag, and plan to use it for digital dungeons & dragons character sheets at store based games. my only complaint would be the location of the heat output/fan. because its right in the seam, when i have it folded backward in half sketching it can get a little warm against my hands.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Happy BIRTHDAY to Me
on May 11, 2022
Posted by: im so happy
from Jonesboro
i just got this laptop for my bday. a major upgrade from my macbook (older version). but there are some issues, its very touch sensitive (slightest touch, i closed my windows by accident every time) touchpad and screen plus idk why but i can't get in my email from the windows built-in but no problem. above everything else, i'm afraid i may break this thing. next on my list buy some protection for it. samsung gonna get all my money; i'm a tech nerd big time
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on June 5, 2022
Posted by: Sasha
from Baltimore, MD
Expertise:Intermediate
Ive been using my new 360 pro for @ a month now. Much faster than my samsung notebook and lightweight. My only complaint is the fan. It is loud and runs constantly, something I did not experience on my previous laptop but overall, I am in love.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US