Customer reviews from Samsung US
Samsung - Galaxy Book Pro 360 Wi-Fi 15.6" AMOLED Touch Screen - Intel Core i7-1165G7- 8GB Memory- 512GB SSD
Average customer rating
4.4 out of 5
4.4
(355 Reviews)
Open Ratings Snapshot
Rating breakdown 355 reviews
5 Stars
255
4 Stars
50
3 Stars
13
2 Stars
15
1 Star
22
88%of customers recommend this product. 
(
275 out of 314
)
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Customer Reviews for Samsung - Galaxy Book Pro 360 Wi-Fi 15.6" AMOLED Touch Screen - Intel Core i7-1165G7- 8GB Memory- 512GB SSD
Customer Rating
5 out of 5
5
Beautiful OLED display, fast, elegant and durable
on June 7, 2021
Posted by: TV Lover
from Austin, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy Book Pro 360 for a few weeks now and have been very impressed with it. I will focus this review on the hardware since Samsung can't be held responsible for quirks in the operating system and software that comes along with it. This device is a cross between a tablet and a laptop. I use it as a laptop but the keyboard can fold behind the screen for a tablet experience and it has strong, durable hinges that attach the monitor to the key board.
It has a Core I7 processor, 16 GB of RAM and a 1 GB SSD. It also has a very capable graphics processor which results in smooth video play back even at 4K resolution. The OLED display on the Galaxy Book Pro 360 is superior to any device I have ever seen. The speakers are also good enough to disturb family members trying to sleep a few rooms over from my office. With minimal additional software installed, it cold boots in less than 5 seconds including a fingerprint scan to get logged on.
It has a backlit key board, is light-weight with a thin profile and has an elegant look and feel. The Mystic Navy color looks great. It comes with a stylus that has a projection capability where the monitor can sense where you are pointing without physically touching the screen. Curiously, the stylus does not work on our other touch-screen devices. I do not know if it works with finger touch because it just seems wrong to get dirty finger prints on such a beautiful screen. One of the smart features I appreciated is you can plug in the power cable on the right or left side.
Overall, I am really happy with the Samsung Galaxy Book Pro 360 and can't come up with any complaints no matter how hard I try. Every time I use it I can't get over how beautiful the display is in terms of the depth of color and resolution. My only wish is that my company would let us use personal laptops for work and I would be using the Galaxy Book Pro 360 all day long.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lightweight, could be better
on July 10, 2021
Posted by: j33218
so lightweight, its fast starts up incredibly quick, battery lasts and charges quick but over 2 weeks i've found some issues.
screen turns black randomly does correct eventually
speakers are not great at all decently loud but not very clear and random high frequency squeaks
windows had an issue on me where it froze and wouldn't let me log on no matter the correct password, had to completely erase it after talking to support make sure you back up files frequently.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very nice, but...
on July 20, 2021
Posted by: Samsunggg
overall a very nice product and the specs function perfectly; however, the laptop and the charger heat up very quickly.
i would love to see a keyboard cover skin for this laptop as well as a mouse that matches the mystic bronze color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
IN INSPIRING ENGINEERING ACHIEVEMENT
on August 26, 2021
Posted by: CenterCityDaniel
from Philadelphia, PA
this remarkable product is not only thin, light, flexible and quantum-leap fast, it is capable of multitasking on a level far above what one would expect from a much more costly machine. is designers are to be congratulated for achieving a level of engineering that qualifies as a true, high art form. the brilliantly illustrative display is so crisp, clear and easy--to-read, that it actually increases the "desktop real estate" beyond what most 17-inch displays are capable of usefully providing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Nice and Useful for a College Student
on August 28, 2021
Posted by: Tyrique
from Atlanta, GA
Expertise:Intermediate
I've only recently bought this, as I needed a way to switch to digital note taking and was split between getting a tablet or a laptop with a pen. I am glad that this is what I finally decided on. It's flipping into a tablet is extremely useful for watching films or taking notes in class. It's small size also aids this process, as it has made me aware of how madly heavy all of my previous laptops were.
If there were anything that I would have to gripe about, it would be maybe the storage a few issues with the palm rejection (must be turned on in the Pen and Ink settings within Windows) when writing, and the lack of accessories for such an expensive and fragile object.
-I have the 13.3" model and I have to say that 256GBs does not sounds like a lot of storage. Thankfully, though, the rubber grips on the bottom of the laptop are not stuck on with adhesive and are instead in a slot that is able to be removed. There is an empty m.2 slot so that I may happily expand the storage shall 256 GBs really not be enough for me.
-Palm rejection is a little weird when writing, as you have to make sure that you see the pen pointer on the screen before you actually set your hand down to write/draw or what have you. This is not anything major though, as I can largely do what I need without issues.
-It is pretty easy to find a laptop bag or sleeve that would fit a laptop of this size, but at times one is left with a desire to have options to the extent that MacBook owners have. There is a clear form fitting case offered by Samsung, but that is marketed to fit specifically the Pro model of the laptop, not the Pro 360. I shall have to just accept a laptop sleeve for the time being that can store it and allow me to put it in a larger bag to avoid any cosmetic damage.
Overall, I would recommend this laptop to anyone needing a powerful CPU of its time in a small form factor. Samsung does, however, have a cheaper alternative available that is capable of the folding and writing, so this device isn't the end all be all. I am fairly pleased with my purchase and I hope that this feeling shall last throughout my ownership period of the product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super !
on September 1, 2021
Posted by: Go2Home
from Michigan
Expertise:Expert
[This review was collected as part of a promotion.] Incredible light, portable and powerful for daily and office works.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lovely laptop for the modern millennial
on September 1, 2021
Posted by: Richie2Litty
from Oklahoma City, OK
Expertise:Intermediate
[This review was collected as part of a promotion.] This laptop is quite amazing the functionality of it is hard to match the only downside is the 720p camera. For the price alone that's a pretty big bummer and quite embarrassing when you have to video chat or explain how much it costs.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing computer
on September 1, 2021
Posted by: Alex
from Clearlake ,CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this when it first came out and it is amazing it feels amazing and the s pen is amazing I would recommend this computer to anybody
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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