Customer reviews from Samsung US
Samsung - Galaxy Book Pro 360 Wi-Fi 15.6" AMOLED Touch Screen - Intel Core i7-1165G7- 8GB Memory- 512GB SSD
Average customer rating
4.4
(355 Reviews)
Rating breakdown 355 reviews
5 Stars
255
4 Stars
50
3 Stars
13
2 Stars
15
1 Star
22
88%of customers recommend this product.
(
275 out of
314)
Customer Reviews for Samsung - Galaxy Book Pro 360 Wi-Fi 15.6" AMOLED Touch Screen - Intel Core i7-1165G7- 8GB Memory- 512GB SSD
Customer Rating
3
Poor glass quality and low res screen
on June 29, 2022
Posted by: Prince
from Brockton,Ma
screen cracked without any misuse, poor glass quality
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, July 11, 2022
Hi, thank you for your feedback on your Galaxy Book Pro 360. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We recommend reaching out to our Samsung Care+ team and they can help with the problems you are experiencing with your device. I have also provided some links that might be of use to you as well. Thanks again for being a Samsung customer.
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Book Pro 360
on May 31, 2021
Posted by: Jason48
from Bernardston Ma
[This review was collected as part of a promotion.] This computer has so many capabilities! The Oled screen is so vibrant with color. Loving having a touch screen option and just having the keys light up in the dark helps me out greatly. I am still learning all of the new things that I can do. I will be making a lot of music now that I have this. Being a musician, I need the 1TB of space for all of my songs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing technology!
on June 1, 2021
Posted by: Nessa98
from Chandler, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] This laptop is unlike any other laptop I’ve had before! It is an absolute beast in the best way possible! It’s speed is amazing which is one of the first things I noticed about it that was significantly better versus other laptops. The picture is brilliant and so vibrant! Physically, the laptop itself is very durable and has a metal lake exterior but is so light at the same time. I love that I am able to use it as a tablet as well, and this laptop actually really does work as if it is a real tablet because of the fact that it’s so life so when you talk in the keyboard and start using it it doesn’t feel like you’re holding a heavy laptop! It also comes with a stylus which I really like to use when I flipped the keyboard back and I’m walking around trying to get stuff done while on my laptop. Another thing that I want to give some recognition to is the terabyte of memory. This computer is going to be an amazing computer for both myself to use for daily tasks and some creative free time, as well as for my husband to use for school as he completes his masters program. I am so confident that this laptop is going to continue to treat us so well, like it already has! I am so very happy with it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung outdid themselves!
on June 2, 2021
Posted by: susanw75
from Columbia, SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I can't say enough great things about this laptop. It has so many features that I don't know where to start. The battery has a very long life. I can go all day and into the next without charging. It is sleek, thin, and very light for a 15" laptop. The keyboard is lighted and the feel of the keys is very comfortable. You can sign in with your fingerprint which is very cool and it comes with an S pen. The display is crisp and the colors pop out at you. Since it is a 2 in 1 it converts to a tablet as well as being able to use in tent mode. This is a well designed and well thought out laptop and I am loving using it! It has every feature I could possibly want and then some. This is by far the best laptop I have ever owned!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on June 2, 2021
Posted by: Lee Allen
from Cohoes NY
[This review was collected as part of a promotion.] I love this awesome computer. It is so thin and light weight. I love that it has touch screen capibility makes some schooling aspects so much easier. I also love that you can bend the screen in every direction without worrying it will break. Very easy to use and set up. I also love that the company can be opened either by a pin number or finger print. So much to love about it it also moves fast with tasks always a great addition.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All in one
on June 2, 2021
Posted by: Bostonmax210
from San Antonio
Expertise:Intermediate
[This review was collected as part of a promotion.] One of my first computers coincidentally was a Samsung satellite computer with finger ID. I just have to say that they have definitely come a long way. This thing is super fast in starting and loading pages. The display OMG the display is so crisp and looks good whether your drawing or watching a movie or just working on a spreadsheet. There are so many good things I like about it but I don't want to be biased so I do have a couple of things that I wasn't fond of , first it had tons of fingerprints after the first use and second no slot for a memory stick. Overall I was really impressed, oh and the stylus that comes with it doesn't have to be recharged. Extra points for that.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light, thin, and an amazing display for movies
on June 6, 2021
Posted by: Designer17
Expertise:Expert
[This review was collected as part of a promotion.] When you unbox, it’s clear how truly light and thin it is. What’s striking is when you turn it on and see the display especially at 15”. It performs well along a wide spectrum of colors and at different brightnesses. This is an easy laptop to port around and watch movies or tv shows. I’ll get a lot of use out of it watching media and editing videos and photos. For someone use to a two monitor desktop setup, this allows me to go mobile and not worry about less screen space and a weak display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop
on June 7, 2021
Posted by: Rpat91
from Arlington tx
Expertise:Intermediate
[This review was collected as part of a promotion.] This laptop is very nice. My favorite part about this laptop is how thin and light it is. The laptop has a very good picture and is very clear. The look and design of this product are great and very sleek.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US