Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
5
TurboTax is great
on April 6, 2022
Posted by: Cardin Bill
from Stanwood, Washington
I have been using TurboTax for 15 years or so and find it very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good except e-file glitch
on April 6, 2022
Posted by: Dr Guy 47
from San Jose, CA
I've been a TurboTax customer for many years. Overall, I have found TurboTax quite good, using the interview to prompt me to be thorough, but allowing me to access topics and forms directly when needed. The explanations in the help are generally good, as well. Occasionally, however, I've had difficulties with the software or the help. For example, the help on dealing with college tuition and expenses could be much better. And this year my e-file kept failing with a very cryptic error message -- "cancelled, Looks like we've had a technical hiccup." -- that defied debugging! I fixed it only by *manually* initiating an update of the software. E-filing successfully is pretty basic functionality that should be FULLY tested and working in the base version *before* early April! C'mon, Intuit -- you can do better with thorough testing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and stress free
on April 6, 2022
Posted by: Annio
from MI
I have used Turbo Tax for the most of my tax returns since I could file. It's always easy. It's always fair and I feel like it is always accurate. Great service!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TT
on April 6, 2022
Posted by: Rdouble
from Santa Rosa, CA
I have been using TT for 20 years. Never had a problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax easy to follow
on April 6, 2022
Posted by: elis girl
from sac, ca
turbo tax guides you step by step. pretty much foot proof
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great program
on April 6, 2022
Posted by: iceudwn
great program and I will purchase program again next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 6, 2022
Posted by: pchum
Very helpful, timely, available.....................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on April 7, 2022
Posted by: Tommy1900000000
from Orem, UT
Woot! Filing our taxes was quick and easy. We love turbotax.
Written by a customer while visiting turbotax.intuit.com