Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
5
Easy to use
on January 30, 2022
Posted by: Tutbo
from Iowa
Simple to use. Have used for a number of years and have always been satisfied with all results.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lots of reentry of data
on January 30, 2022
Posted by: jmn48236
from Michigan
I have used Turbo Tax for years. This year was no different. Except for some reason it made me reenter all my personal information even AFTER it found last years tax returns on my PC. In addition it required to me reenter my bank routing and account number 3 separate times!! Even though I was using the same for State as I had used for Federal.
Hopefully they can refine some of these processes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was a nice experience!
on January 30, 2022
Posted by: Frank303
It made things easier to understand and gave me the confidence needed to file by myself...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on January 30, 2022
Posted by: STJR1
from OH
Love this program. I use it year after year and am completely satisfied
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More difficult to navigate then previous years
on January 30, 2022
Posted by: hdeglide1
from Fl
More difficult to navigate then previous years hard to understand stimulus info
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software
on January 30, 2022
Posted by: Handyg2
from Grants Pass, OR
Easy to follow and use, simple software with great instructions!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SOlid Product Year over year
on January 30, 2022
Posted by: Jason_20
from Ohio
Able to fill out my taxes easily every year and no issues in getting returns back in plenty of time. Makes it all hassle free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Needs To Send All Calculations To IRS
on January 30, 2022
Posted by: MC20202021
from Kent, OH
In 2020, I was told I underpaid taxes by the IRS. The reason was because the IRS was not picking up the qualified dividends properly in calculating the tax liability. The Form 1040 Line 16 calculation is not included with the TurboTax submissions when the taxes are sent to the IRS and should be if it is used for the calculation, otherwise, the IRS doesn't allow it and sends a bill for unpaid taxes and interest. On appealing this, they would not provide for the form which was subsequently sent to them and disallowed the appeal. TurboTax also needs to inform the IRS they need to start following their own rules for calculating the tax liability when someone does have qualifying dividends.
Written by a customer while visiting turbotax.intuit.com