Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(10,940 Reviews)
Open Ratings Snapshot
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
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Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
3 out of 5
3
Time consuming, requires uploads/updates CONTANTLY
on April 2, 2022
Posted by: dmallein
from SR, CA
Every time I opened the app to continue working on the taxes I had to wait for the update to upload.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Unexpected Fees
on April 2, 2022
Posted by: Disappointed5676554
Disappointed to see these unexpected fees at the very end. Will remember this next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Nice
on April 2, 2022
Posted by: Greg Shakes
from Centennial, CO
Easy to use for an old boomer like me. Help section is strong
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good product
on April 2, 2022
Posted by: sschenck
from Indiana
I have been using Turbo Tax for several years. My only dislike is the confusion I always contend with when trying to save a copy in PDF and print my needed forms. I always muddle through it but it's simply confusing.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
didn't work on the operating system it should have
on April 2, 2022
Posted by: brightens
After nearly 5 hours on the phone with 4 people my problem with the software ( tried CD & download) not operating on the Catalina 10.15.7 it should have worked with could not be solved. I bought it for that computer but had to borrow computer to do my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
AS I SAID LAST YEAR- TURBO TAX HAS GONE DOWN HILL!
on April 2, 2022
Posted by: CHER19999
from ROCHESTER, MICHIGAN
SPENT HOURS TRYING TO GET A 23.00 1099 MISC FROM GENERATING SCHEDULE C . CHECKED ON LINE DID EVERYTHING AND DELETED THE ENTRY.
I'VE USED THIS SINCE IT CAME OUT & EACH YEAR SEEMS THEY PUT LESS INTO MAKING SURE IT WORKS CORRECTLY.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is too easy! Thanks to all the coders!
on April 2, 2022
Posted by: Burqueno_B0yz
from NM
I've used TT both for personal and business filings. Both apps are easy to use and when I owned my own business the TT team kept me on track and away from the IRS. For personal taxes, TT almost writes itself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax is Thorough
on April 2, 2022
Posted by: TomY275
from Virginia
This is very straight forward Except:
I was very confused about the questions related to having moved from one State to another (split income allocation). This should be explained in more detail about Pension Income (including Social Security) esp for only a fraction of the year. I only hope I got it right!
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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