Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(10,940 Reviews)
Open Ratings Snapshot
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
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Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
3 out of 5
3
it was great
on April 2, 2022
Posted by: katykar
from kensington, md
good experience. it was quick and easy. done in a week
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Unable to E-File Massachusetts State
on April 2, 2022
Posted by: NRCard
from Massachusetts
For some reason TT "thinks" that I have paid taxes to other (UNTRACEABLE) jurisdiction/s or state/s and I'm owed a credit. I came across this doing error check and am unaware how to resolve. As is stand TT will not allow me to E-File my State return. I am a full year Massachusetts resident. and very frustrated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
average this year
on April 2, 2022
Posted by: LG2424
from Florida
not all forms available when filing.....it has been easier in the past
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great!
on April 2, 2022
Posted by: Tim9266
from Harrison AR
Turbo Tax is easy to use! I have used it for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax 2021 is mediocre
on April 2, 2022
Posted by: Gaperillo
from Malvern, Pa.
The product is not user friendly. Specifically navigating to a specific area, filing and printing. The Pennsylvania product needs a software rewrite so that qualified pensions which are not taxed in the state of Pennsylvania have an input on the 1099R input page to so note this therefore the user does not have to hunt down the key page in Turbo Tax to excluded pension payments from being taxed. I just find your overall product cumbersome to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Some software flaws.
on April 2, 2022
Posted by: shadowc599
from West Virginia
Would not accept prior year AGI. Would not accept dates on Drivers License. After making entries info would disappear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Too many glitches and overpaid late penalty $478
on April 2, 2022
Posted by: Bconks33
from NJ
Too many glitches and overpaid my late penalty $478. IRS returned to me already
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax never disappoints!
on April 2, 2022
Posted by: CDR05Mike
from Titusville, FL
I have been using Turbo Tax for years and have always been extremely happy.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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