Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
5
Excellent
on March 28, 2022
Posted by: Chrispycritter08
from Weiser, ID
it is user friendly and answers all of my questions
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awewome
on March 28, 2022
Posted by: Hossn8Turbotax
from Riverside, CA
Turbo Tax make it so simple and easy to file State and Federal taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easier than doing it by hand but still many flaws
on March 28, 2022
Posted by: turbotaxuser994499
from California
I've been using TurboTax for over a decade. It's easier than doing taxes by hand, but there are always a lot of UI issues that need ironing out. Additionally, with all the free alternatives available, sometimes buying TurboTax isn't the best alternative. I still enjoy the ease of use, though I wish the dev team would hire more UI/UX designers to smooth out the process and cover every little speed bump. I find myself going through the same pages over and over. This year, there was even a glitch that made entering numbers very difficult. And the number shown on screen was NOT the number shown in the form view. Had I not had the foresight to double check, I would be paying a whole lot more in taxes. This is unacceptable. I contacted TT support about this, but I'm unsure if they ever filed the issue since I found a way around it. I just expect more out of the software, and I wish it fully delivered. Overall, it's still good and I'll continue using TurboTax in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 28, 2022
Posted by: SBertram
from Lake Worth, FL
Easy to use and understand. Customer service is very good. Personnel knows what
the tax codes mean and how to apply them.
the tax codes mean and how to apply them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Was easy to use
on March 28, 2022
Posted by: Kevin1918
from SW Virginia
Turbo Tax asked all the right questions to quickly and easily do our taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is an amazing product
on March 28, 2022
Posted by: valmikeg
from Alabama
I have used Turbo Tax for years and I have always been impressed by the ease of use and the quality of the product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Great
on March 28, 2022
Posted by: Anonymous
from Albany, NY
Turbo Tax Deluxe walks you through each step of the filing process. It has clear instructions and helpful tips. Once you get used to it you can skip all steps that do not apply to your tax situation. I really like using it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on March 28, 2022
Posted by: Wolfman0069
from Ypsilanti, Mi.
I have been using Turbo Tax for over 10 years with no problems. This year I ran into a small problem and had to call for help. The problem was taken care of and everything is fine.
Written by a customer while visiting turbotax.intuit.com