Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
1
Good software but VERY high processing fee
on March 27, 2022
Posted by: Dino582
from Detroit, MI
The process was straight forward but the last step (submitting data to State) would cost $25 plus an additional $60 if I chose the fee to come from my refund. This was high-cost and, due in-part to its sneaky-ness, an overall disappointment and negative customer experience for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax stinks and makes errors
on March 27, 2022
Posted by: joefafado
from Virginia
Federal tax e-file was rejected. Says the AGI turbo tax computed last year doesn't match IRS records! Also, Turbotax did not allow a credit on Virginia Taxes for taxes paid to another state (never "asked the question" despite the fact that there were W-2s from multiple states entered. I had to go into "forms" view and create the proper virginia form myself. Turbotax almost cost me $1000 by making that error.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax was partly awesome with too much very fr
on March 27, 2022
Posted by: pained taxpayer
from South Dakota
Initial attempt to file online was met with a multiple page disclaimer regarding privacy and to whom TT may give my data, pages which scrolled poorly. Switching to a downloaded Online version had a frightening disclaimer regarding to whom they may give my data. EVENTUALLY I was able to operate the downloaded version which found some interesting benefit for me but did not disclose what they were and finally would not e-file without multiple attempts to discover just was was wrong. eg: I was to go to MENU which did not exist!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on March 27, 2022
Posted by: SAZIZ
from VIRGINIA BEACH, VA
EASY. THOROUGH. SAFE. TURBO TAX IS A QUALITY METHOD TO PREPARE, REVIEW, AND REPORT YOUR TAXES. DEFINITELY A MUST FOR MILITARY MEMBERS CONSTANTLY ON THE MOVE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good overall with some glitches
on March 27, 2022
Posted by: Richard IV
from Florida
(1) Did not auto renew, then shifted to remarkably clumsy online version. I had to buy DVD at retail store to get the now familiar setup and system. (2) Did not detect EFTPS payments for this tax year 2021. (3) Does not turn loose of state returns - had to repeatedly indicate I live in a no state tax location.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Review
on March 27, 2022
Posted by: user reviewer
from florida
first time to import my w2 from my payroll agent. easy & quick
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellant
on March 27, 2022
Posted by: Irish4900
from Virginia Beach, VA
Makes doing income taxes easier. Covers all aspects of the return. You don't miss anything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on March 27, 2022
Posted by: PatScar
from Sonoita, AZ
I have been using Turbo Tax for at least 25 years.
Written by a customer while visiting turbotax.intuit.com