Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
5
GREAT 1 EXCEPTION
on March 26, 2022
Posted by: AYAB
from MD
ERROR CAME UP ON FORM 8812, WHERE THIS CAME FROM I DON'T KNOW...TOOK FOREVER TO CLEAR
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 26, 2022
Posted by: Yamacraw Guy
from NC
The software was easy to use and had helpful information included. I would recommend for simple returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on March 26, 2022
Posted by: Cubs 4134
from IL
Good Q and A format Easy entries Good guidance Easy to E file but State efile cost money not free like Federal
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is wonderful
on March 26, 2022
Posted by: jimbo 59
from cleveland
simple to use -- instructions/interview are very easy to follow !
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax and its time-saving potential
on March 26, 2022
Posted by: Spanky58
from Seneca, SC
Saved lots of time vs manual processing of forms for a return three3 years ago
Saved money using TurboTax vs using a professional several years ago
However, one comment that may help TurboTax or a future User. In previous years using TurboTax, I filed as 'married filing separately'. This year, we decided to file jointly, the question was never raised as to spouse's AGI, so it was not included in the original e-file to the IRS. This resulted in an IRS reject due to message "IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return". I recommend that TurboTax ADDs that field to the program or somehow flags the user.
Saved money using TurboTax vs using a professional several years ago
However, one comment that may help TurboTax or a future User. In previous years using TurboTax, I filed as 'married filing separately'. This year, we decided to file jointly, the question was never raised as to spouse's AGI, so it was not included in the original e-file to the IRS. This resulted in an IRS reject due to message "IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return". I recommend that TurboTax ADDs that field to the program or somehow flags the user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
No local form tax
on March 26, 2022
Posted by: alvice
from Lansing, MI
This year is not very good. Turbotax does not include the local Tax Form as before years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been Using TurboTax for 20 years
on March 26, 2022
Posted by: Silverado55
from Tampa, FL
Easy, quick, understandable - if you're not careful, you may learn a few things too!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax has glithes!
on March 26, 2022
Posted by: Mikey 73
from Sun City West, AZ
Entering data was complete and well organized, as always. BUT, for the last two years I could not Efile as the AGI did not match! Triple checked AGI and found no mistake. Tried to get a REFUND for the State Efile but TurboTax made it impossible!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com