Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
3
Property Tax for Minnesota not working
on March 24, 2022
Posted by: KLAllen
from Minnesota
Property tax part of state is not working at all. You need to fix it - had to do it online.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
oops
on March 24, 2022
Posted by: Gustaf13
from Roseville MN
We had issues with TT and Apple the first day. More than half the day spent on the phone. Had to call in again after resuming, because a page said we had an error, but gave no context, and didn't go back to the line on the form (would have been nice to have the software take you to the page, so one could understand what was needed). Then, we were billed for E-filing the state, but two pages further on, we get informed that we can't E-file because of an issue with the state; we called again to get the charge refunded (would be a LOT more user friendly if that was handled in the opposite order).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Couldn't e-file because I didn't Rec'd Blue Cross
on March 24, 2022
Posted by: Upset in IL
from Chicago
Never Received Blue Cross Blue Shield Statement and therefore the IRS rejected our e-filed return. Had to send our returns USPS (snail mail).
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst Turbo Tax ever
on March 24, 2022
Posted by: BC2174
from San Diego
I would have ranked lower but you don't allow that. Perpetual Loop with billing info to pay for state filing with no way out.
Have read it's been a problem for years.
Have purchased Turbo Tax for years but after this fiasco won't be buying it ever again.
Have read it's been a problem for years.
Have purchased Turbo Tax for years but after this fiasco won't be buying it ever again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i love turbo
on March 24, 2022
Posted by: melissa compean
from chicago
I use it every year without fail. I love it so much. thank you for all you do to help turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Glitches
on March 24, 2022
Posted by: VikkiKK
from Atlanta, GA
Nightmare, for some reason it decided we had foreign income from living and working abroad, and despite trying for four hours and consulting all online tips, it could not resolve. We actually had to start a new return all over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turb tax is awesome
on March 24, 2022
Posted by: tweety01
its easy and simple easy to follow and step by step of everything you may claim on your taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FAIRLY EASY TO USE FOR TAX RETURN
on March 24, 2022
Posted by: BAMPH
from ILLINOIS
APPEARED TO ASK RIGHT QUESTIONS BUT WOULD NEED TO PAY EXTRA FOR STATE RETURN..SHOULD INCLUDE AT LEAST 1ST STATE RETURN!
Written by a customer while visiting turbotax.intuit.com