Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
4
Problem with Bank Information
on February 12, 2022
Posted by: BobM112
Everything went fine with completing all of the data. The problem with the program this year is that we could not enter our bank information in the SC tax form. We entered it numerous time but the program would not read the data as it kept telling us we needed to add the bank information. After entering the banking information 4 times we changed the chose to have SC send us a paper check check instead of a direct deposit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product!
on February 12, 2022
Posted by: Biessener
from Louisville, KY
I had to use th eon-line help but found my answer easliy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used for more than 20 years!
on February 12, 2022
Posted by: kenm875
from Southern California
Love how simple Turbo Tax is to use. I will never use anything other than Turbo Tax!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use Every year
on February 12, 2022
Posted by: GL50
from Minnesota
I have been using Turbo Tax for many years. Will continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
In general very good (but had to workaround a bug)
on February 12, 2022
Posted by: TLS2021
from Torrance, CA
Overall TurboTax is very thorough and easy to use as I've been using it for years. The only reason I gave it 4 stars (rather than 5) was due to a bug related to charitable contributions that I had to workaround (see https://ttlc.intuit.com/community/tax-credits-deductions/discussion/how-do-i-report-this-charitable-contributions-bug/00/2410075).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Experienced problems this year with federal/state
on February 12, 2022
Posted by: Grandpa Ron
from Idaho Falls, ID
I've been using TurboTax for over 25 years and up until this year there was never a glitch in preparing my taxes. This year was a bit different. I completed my taxes in the usual way. I don't benefit this year from itemizing so it should have been super easy. However, when the program looked for errors in my return, it said I had not completed a line on Form 8812, a form used in claiming the child tax credit. I had not entered anything about a child tax credit so I was baffled. I deleted the form from my return and TurboTax still identified this same error. I entered "0" for the required data so the problem would go away. But still it should not have happened. Also, after completing my federal return, the data was automatically entered into my State of Idaho return. I was eligible for a deduction for health insurance premiums but TurboTax did not ask me any questions so that I could benefit from this deduction as I had in prior years. I had to manually enter this information into my state of Idaho return to get this deduction. I was disappointed in TurboTax this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
walks me through everything
on February 12, 2022
Posted by: grace602
from arizona
easy to download and walks me through everything!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quit with the repetitious comments
on February 12, 2022
Posted by: Doro773
from Tigard, OR
When I open the program, it says it will take just a moment, and then, trying to be clever, says "we realize it's more than a moment" or something close to that. Quit with the cleverness, please!
And, when I decline to enter my name/address/etc. EVERY time I open the program, DO NOT tell me that the information is "mandatory." Since I can continue on with the program, it is obviously NOT mandatory. And, offer that option one time, not every time I use the program
And, when I decline to enter my name/address/etc. EVERY time I open the program, DO NOT tell me that the information is "mandatory." Since I can continue on with the program, it is obviously NOT mandatory. And, offer that option one time, not every time I use the program
Written by a customer while visiting turbotax.intuit.com