Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
5
turbo tax
on February 5, 2022
Posted by: tootles and noodles
from Addison, il
best software to use for taxes I use it each year. try it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2021 Version is Slow
on February 5, 2022
Posted by: MSGI
from Western Massachusetts
I have used Turbotax for a lot of years and this year's version is so slow. I type and tab and it is not keeping up with. I also do not like the fact that with a transferred return it didn't keep the EIN #s from W2s. You had to reinput all of them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE THE EASE OF USE
on February 5, 2022
Posted by: JAXSMOMS
from DAYTON, NEVADA
NO STRESS, READ DIRECTIONS AND YOU'RE ON YOUR WAY.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 5, 2022
Posted by: Danny1966
from Long Beach MS
Turbo Tax led me through all the changes and I could understand the process
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Awesome
on February 5, 2022
Posted by: roberterator
from Bellingham, WA
Very easy to move to different sections and backtrack if necessary. Very friendly and thorough.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax!!!
on February 5, 2022
Posted by: Anonymous
from Illinois
I love Turbo Tax!!! Its easy to use. I have been using it for more than 5 years. it is the best program to do your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
A Poor Product This Year
on February 5, 2022
Posted by: Stormin Norman 2022
from Utah
For the past few years, the state ID number on the second W-2 has incorrectly identified that number as not having 14 characters in the file review process, even though there is 14 shown in the box. In the years past, I was able to E-file anyway despite not being able to re-enter the number.
This year however, it again didn't recognize that box as having 14 characters (which it did) but also, it showed the previous year's number, and not the new number I had entered this year in the W-2 section. It wouldn't let me edit the existing number, and it wouldn't let me file either. I was stuck!
So I created a brand new return, not importing anything, just re-entering all the information manually, and it STILL had the same problem with that box!! I couldn't believe it. I eventually stumbled on to a drop down menu that had an "Override" command in it. I gave it a try and it finally let me delete the old number and enter the correct one. TOO MUCH HASSLE!!!
The biggest irk is that this has been an ongoing issue for the past few years, and doesn't get fixed.
This year however, it again didn't recognize that box as having 14 characters (which it did) but also, it showed the previous year's number, and not the new number I had entered this year in the W-2 section. It wouldn't let me edit the existing number, and it wouldn't let me file either. I was stuck!
So I created a brand new return, not importing anything, just re-entering all the information manually, and it STILL had the same problem with that box!! I couldn't believe it. I eventually stumbled on to a drop down menu that had an "Override" command in it. I gave it a try and it finally let me delete the old number and enter the correct one. TOO MUCH HASSLE!!!
The biggest irk is that this has been an ongoing issue for the past few years, and doesn't get fixed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome fit
on February 5, 2022
Posted by: Joe Dear
from Fort Belvoir
Turbotax CD is very good and takes you step by step in preparing and completing both your Federal and State taxes. I ran into a problem with completing my taxes because I had to download Premier because Deluxe was not the correct program for royalty input.
Written by a customer while visiting turbotax.intuit.com