Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
5
Awesome
on July 22, 2022
Posted by: RWOGREAT
from MI
It was very thorough and easy to navigate. I enjoyed
using it.
using it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy step by step
on July 23, 2022
Posted by: Valerio
from San Antonio, Texas
Follow the easy steps. I love the explanation notes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on July 25, 2022
Posted by: Bugmanjunior
from Georgia
TURBO TAX was easy to follow and informed me of any errors within my tax returns. I did not communicate with an advisor; however when asked about signing out of turbo tax, I was given helpful information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Waiting patiently
on July 27, 2022
Posted by: Jimmy 81
from Pennsylvania
I have had a great relationship with Turbotax until now . It seems that my return was accepted be the Federal irs but I havent gotten my refund yet.how do I check what the problem is.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I was pleased for my purchase of turbo Tax.
on July 28, 2022
Posted by: Larry SR
from McFarland,WI
I am pleased with Turbo Tax and I plan to purchase again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Great, except for late filers.
on July 29, 2022
Posted by: Wtdhk
from California
The software would be great if I had filed on time or had an extension. The software says up front I can't e-file, but then makes it seem like "oh, if you pay a fee AND pay us $50, we'll e-file for you". This sent me down a rabbit hole that took more time than actually doing the taxes, before it led me back to "you can't e-file". I was dreading getting back into this software, so I went to IRS web site for where to mail taxes. It gives a different address than you give, but that was for 2022. A call to the IRS leads nowhere; the automated system says my question is "too complicated" and hangs up on me. Trying to find out on the IRS web site where to send late taxes was no help either, because it directs me to a notice that was mailed to me when I lived in a different city. I've lived in 6 different cities since 2019. Next, I'm going to try sending Intuit a message. I would gladly pay extra for peace of mind knowing your software had been updated for late filers. Again, this would not be a problem if I had filed on time without extensive delay, but if you're going to sell a product, make sure it's still viable for the customer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Fed and State Editions
on July 29, 2022
Posted by: Sam4569
Questions concerning EIC and Child rate could be better stated. The same with health savings accounts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still room for improvement
on July 30, 2022
Posted by: Bouton J
from Austin
I've used TurboTax for over a decade. I love that I don't have to understand all the regulations and tax jargon, but it's still lacking in some ways. We shouldn't have to manual input data from our W-2s, 1099-xs, and other forms. With the state of the PDF, TurboTax should be able to import PDF documents into TurboTax and it should extract whatever data is relevant. If these legal forms aren't using semantic formatting, surely software lobbyist can convince the Federal government of the advantages of doing so.
Written by a customer while visiting turbotax.intuit.com