Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
3
Wishing for a couple of improvements
on April 16, 2022
Posted by: 007Charlie007
from Grand Rapids, MI
Would like to search for key words on a page (including forms) via ctrl-F. Would also like to be able to understand certain calculations better -- such as Line 5 of Schedule 8812 (i.e. link show the worksheet). Finally, would like to understand (quick side/side "what if") what would have happened if something were different -- such as not taking the advance on child tax credit or signing up for FSA or other.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Removes Stress from Tax Filing
on April 16, 2022
Posted by: Johnny Roc
from Atlanta, GA
Been a TurboTax user for many years and always come back to it because it is a trustworthy program and reduces the stress of tax filing. We typically owe and I handle the filing so I can wait until the filing deadline approaches and I know I can rely on TurboTax to help me get it done quickly and accurately every time. Plus the e-Filing is fantastic! Saves trees and lives :)
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD JOB
on April 16, 2022
Posted by: MR COFFEE
from ROSEVILLE MN
IT SEEMED LIKE IT TO FOREVER BUT I GOT IT DONE. EVERY YEAR IT GET BETTER,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
meh on state returns
on April 16, 2022
Posted by: Zorglub
from Phoenix AZ
Straightforward (my tax situation is not overly complicated anyway) but I'm always disappointed by the lackluster transfer of information between my federal return and my single state return. For instance i had some foreign stock investments that I paid a measly foreign tax on, and the state part of TurboTax was asking me to reenter details that the federal had already pulled from my broker account. Why couldn't TurboTax populate the state return for me??? The form from the broker is a labyrinth to navigate so that was aggravating.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Third Stimulus portion
on April 16, 2022
Posted by: agay
from kansas
The section on the third stimulus should have started with the question about receiving a letter from the IRS. The letter from the IRS did not state third stimulus and if you didnt know that was what it was turbo tax did not lead you there unless you answered yes you received it. IF the question had been did you receive the letter or did you receive the third stimulus.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 16, 2022
Posted by: User1165
from Washington DC
Although the product format has changed over the years, it is still just as easy to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Room for Improvement
on April 16, 2022
Posted by: Craig212
from CA
The HSA section is confusing and seemed incomplete, had to dig around online to clarify the correct answer for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Was not able to e-file!
on April 16, 2022
Posted by: jwall58
from Casa Grande, AZ
Ive been using Turbotax for years without incident, not this year. I was not able to e-file my return, that kinda defeats the purpose of using the software. I verified it was not my computer or connect to the internet. Maybe the IRS, I don't know, but there should have been better support!
Written by a customer while visiting turbotax.intuit.com