Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
3
Text to small among other things.
on April 14, 2022
Posted by: 1949JoeL
from Overland Park, KS
1st. Text was very hard to read on my 24" monitor because it was so small even in full screen mode. I'd say most instructions occupied less that 1/8 of my screen. Isn't there code to size the screen and text in the application? Please increase text size or provide an option to increase text size.
2nd. I wish I could see the location (Line on 1040) on the appropriate tax form as I answer questions. I don't want to view a pdf file after answering a questions. I'd like to see the progress as I go. Also the grouping of items, maybe it would be a good idea to identify the particular tax form being completed.
3rd. The review of the taxes didn't check for possible e-filing errors frustrating acceptance of my e-filing. e.g. Not having the six digit IP pin as opposed to the five digit pin I created for myself. Couldn't I have been advised that I could only paper file instead of e-filing because of missing entries.
4th. I completed the taxes for e-filing and continually to got rejected. Instead of looking up the rejection code could there be a link to the exact problem entry in TurboTax forms.
2nd. I wish I could see the location (Line on 1040) on the appropriate tax form as I answer questions. I don't want to view a pdf file after answering a questions. I'd like to see the progress as I go. Also the grouping of items, maybe it would be a good idea to identify the particular tax form being completed.
3rd. The review of the taxes didn't check for possible e-filing errors frustrating acceptance of my e-filing. e.g. Not having the six digit IP pin as opposed to the five digit pin I created for myself. Couldn't I have been advised that I could only paper file instead of e-filing because of missing entries.
4th. I completed the taxes for e-filing and continually to got rejected. Instead of looking up the rejection code could there be a link to the exact problem entry in TurboTax forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2021 Turbo Tax Deluxe and Recovery Rebate Credit
on April 14, 2022
Posted by: NoraRetired22
from North Carolina
I was disappointed in the screen concerning the Recovery Rebate Credit. I felt it was an afterthought, and very confusing. I had to spend a lot of time researching this, when the IRS is overwhelmed and didn't have clear information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Deluxe 2021
on April 14, 2022
Posted by: Poorboy5
from Virginia
While TurboTax Deluxe does a fine job, I still have not recovered a Federal Tax Return using it. ( I and my spouse are fully retired and on Social Security ). Entering the Economic Impact Tax into my Federal Tax as instructed by TurboTax made me owe $1,674 in Federal taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It worked well for me
on April 14, 2022
Posted by: what is this for
from Colorado
It worked, but I my tax status changed as I have now retired. It should have prepared how for the changes. No problem was mine. It did well a job easier.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a lifesaver
on April 14, 2022
Posted by: PegLeg81
from Wasilla, Ak
Have used Turbo Tax for many years and found it to be accurate and simple to us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on April 14, 2022
Posted by: Mike 8627
from Massachusetts
It is easy to use and is the best tax prep product out there
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Deluxe is easy to use and user friendly!
on April 14, 2022
Posted by: Vivian425
from San Francisco, CA
I've used TurboTax Deluxe for decades and everything goes very smoothly most of the time. What's really helpful is the ability to transfer your previous year's tax return so that you don't forget about income and deduction items. Very efficient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
was excellent
on April 14, 2022
Posted by: doggcatcher
from chicago
my exprience was great well done good awesome well done
Written by a customer while visiting turbotax.intuit.com