Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
5
Turbo tax great
on April 14, 2022
Posted by: DonnaMacL
from Missouri
new tax brackets mean short form only.... easily pointed out by turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on April 14, 2022
Posted by: Terry19561956
from Texas
I had problems answering some questions I called the help line the agent that was working with me was excellent she was knowledgeable and helpful in answering all of my questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but...
on April 14, 2022
Posted by: DxLBianchi
from Rochester, NY
I've used TT for years now, and for some reason in 2021 I had issues resolving errors. Even after going though the error check process, and clearing all errors noted, there were errors that prevented E-filing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
e-filing error loop forced me to mail - ugh!
on April 14, 2022
Posted by: panentheist1A
from NY
Terrible final error check of Fed return caused loop preventing e-file. No means of by-passing this error which forced me to mail the returns. I cannot stand TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very pleased with the process.
on April 14, 2022
Posted by: Munchken1
from Sioux Falls, SD
The individual I spoke was very helpful incorporating previous year information.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
rejection
on April 14, 2022
Posted by: john o9
need to have better access for help. Problems are hard to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product!
on April 14, 2022
Posted by: Pgurl
from KY
Very easy to use. Excellent directions and easy to figure out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is probably a better choice
on April 14, 2022
Posted by: andrewpingli
from Houston Texas
I've been using another tax software for many years for its lower price, until now. The "Credit for other dependents" on the 2020 return was declined due to an error on the generated 1040 form. This year before submitting the e-file, I printed it out and it looks right specifically on that part.
There is a minor error though on the 1098-T form created by TurboTax 2021. Hope it won't affect anything.
Written by a customer while visiting turbotax.intuit.com