Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Average customer rating
4.3
(10,940 Reviews)
Rating breakdown 10,940 reviews
5 Stars
6,881
4 Stars
1,940
3 Stars
984
2 Stars
528
1 Star
607
Customer Reviews for TurboTax - Deluxe 2021 Federal Only + E-File for Mac - Mac OS [Digital]
Customer Rating
5
Exceptional as always.
on April 10, 2022
Posted by: RLThayer
from PA
Easy to use. Thorough and always Very Professional.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Meh
on April 10, 2022
Posted by: Bitter that I still use
from DMV Virginia
Turbo Tax used to be easy and intuitive, now it contains a lot of unclear questions and repetitive entering of data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent and relatively easy to use as always
on April 10, 2022
Posted by: TSchmitty
from Downtown CT
This is my 20th year using Turbo Tax. Very straight forward to use. Highly recommended for use calculating and filing taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A Few Bugs This Year
on April 10, 2022
Posted by: Will 5290
from Emerson, NJ
I have been using TurboTax Deluxe for quite a few years and it guides me through everything. This time, I got a few error messages at the "Review" stage, even though I answered all the questions I had been asked. It was disconcerting, because it took me to the tax forms to make corrections. But I don't usually have to look at the forms, so I wasn't too sure of the correct answers. Where did the guidance go?
Second, the program asked me whether my spouse or I wanted to file a Business Identity Theft Affidavit. I said "No," but it took me to a page that asked which of us wanted to file (as if I had said "Yes"). It wouldn't let me NOT choose one of our names. I had to go back through the process to find a place where I could get out of this problem.
When I went to eFile, it asked me to fill in today's date. I filled it in, according to the format provided, and it rejected the date. Tripled checked it - the date was correctly entered. Backed up a couple of screens and did it again and it worked.
Just glitchy in places - I have never had these problems before. It's a week away from filing deadline and I'm surprised the updates haven't fixed all the bugs.
Second, the program asked me whether my spouse or I wanted to file a Business Identity Theft Affidavit. I said "No," but it took me to a page that asked which of us wanted to file (as if I had said "Yes"). It wouldn't let me NOT choose one of our names. I had to go back through the process to find a place where I could get out of this problem.
When I went to eFile, it asked me to fill in today's date. I filled it in, according to the format provided, and it rejected the date. Tripled checked it - the date was correctly entered. Backed up a couple of screens and did it again and it worked.
Just glitchy in places - I have never had these problems before. It's a week away from filing deadline and I'm surprised the updates haven't fixed all the bugs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great !
on April 10, 2022
Posted by: HDaveNJ
from NJ
Turbo-tax is very easy to use. Provides help when required.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Run
on April 10, 2022
Posted by: Annoyed with TT
from KY
Waiting to see if my 2nd attempt to file is accepted, if it is rejected again, I expect a full refund of what I paid for the software as I will have to print the forms and mail them in. When asked for the AGI from my 2020 taxes, it was entered in as it was on the form, the software rounded it up and would not allow me to change it back to what was correct. This resulted in the first attempt to file as being rejected. My first time using turbo tax will most likely be my last.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unable to e-file
on April 10, 2022
Posted by: Billafadfadsfasdfasdf
from Monument, Co
Submitted for e-file and IRS rejected submission twice. The AGI and PIN were correctly entered.....
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
BRUH!
on April 10, 2022
Posted by: CAPRed
from SLOW Town
I am so confused as to how i got so little! I worked so hard!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com