Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,064 Reviews)
Rating breakdown 1,064 reviews
5 Stars
487
4 Stars
337
3 Stars
120
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
763 out of
962)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
5
Love the color!!
on December 11, 2021
Posted by: Grandma Hogg
from Laurel Montana
I am very happy with my frig after waiting 9 months on order! Can’t believe how much room I have for being a small frig. Love the freezer!,,
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
EVERYTHING I NEED IN A LIMITED SPACE!
on December 13, 2021
Posted by: Phillmovie
from NH
Very Pleased with this refrigarator. Features, and Looks and fit and finish all Excellent!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice fridge
on December 16, 2021
Posted by: Doogs
from Charlottesville, VA
Great looking fridge. Freezer drawer rail needs adjustment as it isn’t sealing properly and ice-maker (crushed ice) doesn’t like anything less than 3” diameter. Other than that, very pleased.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Roomy
on December 17, 2021
Posted by: Betbet
from San Jose, Ca
Has much more shelf room than my previous Maytag 22 cubic ft
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits our narrow space.
on December 17, 2021
Posted by: Karmhag
from Eugene OR
Love the cubed & crushed ice in the door, the light in the fridge and freezer, and the general look of it. I wish the left door opened more easily and that the freeze's top drawer didn't act like it was going to fall out every time we open the freezer.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE THIS FRIDGE!!!
on December 19, 2021
Posted by: MH461
from Venice, CA
Counter Depth and the perfect size for built-in IKEA cabinets...
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Too many service calls to rate higher.
on December 26, 2021
Posted by: Glad we got the small one
from NH
The refrigerator doors came with scratches. Two weeks later, and just twenty minutes after the service tech came by to check the damage, two new doors arrived. They are huge. The tech couldn’t return that day, so we put them out on our porch for two more weeks to wait for the tech to return. In the mean time, 2 more doors arrived. The tech had ordered them after his initial visit, and before we’d called him to tell him the doors were here. So, then we had 4 doors on our porch, while waiting two more weeks for the tech to return. The doors aren’t light, either, and they are bulky. It takes some strength to maneuver them. The tech arrived within the 4-hour window (3rd time we’ve had to be home during a 4-hour window), opened up one boxed new door and found it banged-up. The second one was good, and one of the doors from the other set was damaged, too, but luckily, there was one undamaged right-side door, and one undamaged left-side door. Just luck at that point. The next morning, 7 minutes after turning the ice-maker on, water spewed out onto our floor from the water dispenser on the door. A week later, during another (4th) 4-hour window, the tech guy came out and attempted to correct the problem. He was unsuccessful, determined the refrigerator was defective and ordered a new one for us. A month-and-a-half later, we received a new refrigerator (5th 4-hour window), and a shipping co. came by (6th-4-hour window) to retrieve the damaged doors. Sigh. The refrigerator may be fabulous, but it’s hard to look at it objectively, after all the appointments and the tedious unloading and loading two new refrigerators, not to mention all the time it takes to peel off the packing tape protection.
I would recommend this to a friend!
Features
5
Performance
5
Quality
2
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, December 28, 2021
Hi - Thank you for taking the time to share your experience with your new refrigerator and the service you received. The feedback you have provided will be most helpful to us in improving our products and the services we offer. We are so very sorry for the lengthy inconvenience you endured and can understand your disappointment. We do see you were working with our consumer relations team and would recommend contacting them directly in the unlikely event any further issues should arise. We do appreciate your loyalty and hope we can restore your faith in our brand. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
One flaw with shelving options
on December 26, 2021
Posted by: Schweoni
from California
Refrigerator is just what we needed. Took one year to receive due to supply chain issues although could not get a clear answer from GE. One issue is the way shelving designed. Shelf heights fixed to varying levels since rack brackets in fixed locations. Only one shelf can have depth shortened to allow for larger bottles and can only be placed on right side. Poor design and surprised by this limitation
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com