Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
448
4 Stars
323
3 Stars
109
2 Stars
42
1 Star
60
80%of customers recommend this product.
(
726 out of
907)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
A bit disappointing still shows smudges
on April 9, 2018
Posted by: Barbara Dalessio
Thought I would love it. I settled because of size. The freezer doesn’t hold a frozen pizza in box? No butter area or egg area. This is not for an organizer. Seems you just have to make the space. I had to size down because of space so it’s not your fault. But disappointed nevertheless. I had looked at refrigerators for about three months. Nothing I can do about it now
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Perfect Fit
on April 13, 2018
Posted by: GregE06
from Tuscaloosa, AL
This product fits our space in width and depth perfectly. Although smaller in cubic feet, the side by side configuration accommodates a large amount of our items easily. The lighting is very crisp and bright. The only slight complaint is the water fill is a bit slow but not terrible. Would recommend for anyone who wants less than 35in wide and counter depth refrigerator
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
If you like your fresh food frozen...
on April 19, 2019
Posted by: Frosted
This is our second refrigerator - the first one was replaced because of freezing our fresh food in the fruit and vegetable bins. This one also did - they replaced the damper and it was fine for awhile - but now it is freezing food again! I think this will be our last GE appliance purchase
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 22, 2019
Hello! We appreciate you taking the time to write your review and we’re sorry for your experience. We would like to provide you with some information we hope will help with your freezing issue:https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If further assistance is needed, please email your details to eResponse@geappliances.com, and we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
If further assistance is needed, please email your details to eResponse@geappliances.com, and we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Do NOT BUY
on October 22, 2022
Posted by: Dr dre
from Pa
This thing is a piece of junk! The fridge I had prior was likely 30 years old and worked perfectly. This fridge was leaking water in the first 3 months. The repair guy told me I didn’t have the right kind of food in my freezer to keep it cold enough! He then decided that maybe it need a new part in the water dispenser… but now 1 month after the 1 year warranty it is leaking again.. I will never buy another GE.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, October 24, 2022
Greetings,
Please accept our apologies regarding your refrigerator. This is not the experience we want for our customers and certainly understand your frustration. We'd like to look into this, so one of our agents is going to send you an email. Please be sure to watch for it. Thanks. Mike@GEA
Please accept our apologies regarding your refrigerator. This is not the experience we want for our customers and certainly understand your frustration. We'd like to look into this, so one of our agents is going to send you an email. Please be sure to watch for it. Thanks. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy Refrigerator
on March 10, 2023
Posted by: baker3754
from Indiana
I have had this refrigerator for 2 months. It is the noisiest frig I have ever owned. Called for service and was told that warranty will not cover noise.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, March 10, 2023
Hi there,
Thanks so much for taking some time to review your refrigerator. We're truly sorry to hear that your refrigerator is really noisy and understand what a headache that is to deal with. This information will be passed along to our development team for quality improvements. We do hope all is well. Mike@GEA
Thanks so much for taking some time to review your refrigerator. We're truly sorry to hear that your refrigerator is really noisy and understand what a headache that is to deal with. This information will be passed along to our development team for quality improvements. We do hope all is well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love my new refrigerator!
on April 21, 2018
Posted by: Tammy1018
from Indiana
I love the look and the freezer on the bottom is perfect for our family. The only reason I didn't give it a 5 is the drawers. They do not close smoothly. They always get coceyed when I try and close them with one hand. It's almost like they are just a little to small for the space.
Overall I love it and would purchase it again!
Overall I love it and would purchase it again!
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Cools & freezes well.
on September 22, 2018
Posted by: Ginny 1968
from Greensboro, NC
We bought this fridge in May when we updated our kitchen. The fridge looks nice, cools & freezes well. The bottom freezer is on the small side & we had to buy an extra freezer. I don’t like the plastic drawers & shelves. The drawers are hard to slide in & out because of the thin plastic they’re made of.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Great Features
on March 9, 2019
Posted by: BobIa
from Castle Rock, CO
My wife loves the freezer on the bottom. So much easier for her to pick out what she is looking for.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 11, 2019
Hello Bobla - Thank you for providing a review on your refrigerator. We’re delighted to hear you are happy with your new purchase. We know you will enjoy the many nice features it has to offer. You have a terrific model and we’re glad to hear your wife loves the convenience of having the freezer on the bottom. Thank you for choosing GE Appliances!
Written by a customer while visiting geappliances.com